Are you having issues? Select the issue you are having below and provide feedback to Protect Texas Together.
- Drains battery life significantly if given permission to use location
- App demands update, but not compatible with iOS 12
Complete guide to troubleshoot Protect Texas Together app on iOS and Android devices. Solve all Protect Texas Together app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at THE UNIVERSITY OF TEXAS AT AUSTIN, developers of Protect Texas Together.
Anonymous Statistics: You can volunteer to send us anonymous statistics that will be shared in aggregate form with the community in general and with the University to support decision making on how to best protect the campus from a COVID-19 outbreak. Room Check-In and History: An important part of contact tracing is knowing where a person with COVID-19 has been so that others can be notified of potential contact and spaces can be isolated and disinfected, if necessary. COVID-19 Test Reporting and History: Link your COVID-19 test IDs for proactive community testing to your EID using a QR code reader or enter the test ID manually. Local COVID-19 Information: Access the latest information, statistics and resources on COVID-19 to stay up to date. Symptom Survey and Symptom History: Log any symptoms that you are (or aren’t) feeling today to help decide if you should come to campus or work remotely. A Campus Access Pass verifies that you do not have COVID-19 symptoms. NOTE: ProtectTexasTogether IS ONLY FOR THE UNIVERSITY OF TEXAS AT AUSTIN STUDENTS, FACULTY, AND STAFF. Campus Access Pass: Are you going to campus today? YOU CAN ONLY LOGIN INTO ProtectTexasTogether WITH YOUR UTEXAS EID AND PASSWORD INFORMATION. ProtectTexasTogether helps you record that information easily. But it can be hard to remember every room you've been in over a two-week period. Multilingual support: App is accessible in both English and Spanish.