Albatros app not working? crashes or has problems?

Albatros Status

Last Updated on 2023-11-28 by Albatros Datenservice GmbH

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Common Albatros Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Albatros app on iOS and Android devices. Solve all Albatros app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Albatros iPhone Issues and Solutions

Albatros iOS app crashes, not working, errors
Albatros iOS app network issues
Albatros on iOS has black/white screen

Albatros Android App Issues and Solutions

Albatros has errors/crashing/not working
Albatros server network connectivity issues
Albatros has black screen

Albatros iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Albatros app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Albatros app crashes or not working on Iphone (iOS):

Close and restart the Albatros app on iPhone
Update Albatros app to the Latest Version for iOS
Uninstall and reinstall Albatros iPhone app
Update your iPhone to the latest iOS version

Fix Albatros on iPhone unable to connect to server/internet connection issues::

To resolve Albatros network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Albatros black/white screen (blank screen) on iPhone:

Follow the Albatros iOS app troubleshooting guide Here →

Albatros Android App Issues and Solutions

Fix Albatros not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Albatros app issues:

Force Stop the Albatros App
1. On android, goto "Settings" » click Albatros app. » click "Force Stop".

Update Albatros to the latest version on PlayStore

Clear Albatros App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Albatros app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Albatros.

Fix Albatros unable to contact server/ Albatros internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Albatros » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Albatros » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Albatros on android.

Solve Albatros black/white screens issue on Android:

Follow the Albatros android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Albatros Datenservice GmbH, developers of Albatros.