PDF Scanner・Document Scanner app not working? crashes or has problems?

PDF Scanner・Document Scanner Status

Last Updated on 2024-10-31 by Waqas Ahmed

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Common PDF Scanner・Document Scanner Problems & Solutions. Troubleshooting Guide

Table of Contents:

PDF Scanner・Document Scanner iPhone Issues and Solutions

PDF Scanner・Document Scanner iOS app crashes, not working, errors
PDF Scanner・Document Scanner iOS app network issues
PDF Scanner・Document Scanner on iOS has black/white screen

PDF Scanner・Document Scanner Android App Issues and Solutions

PDF Scanner・Document Scanner has errors/crashing/not working
PDF Scanner・Document Scanner server network connectivity issues
PDF Scanner・Document Scanner has black screen

PDF Scanner・Document Scanner iPhone Issues and Solutions

How to fix PDF Scanner・Document Scanner app crashes or not working on Iphone (iOS):

Close and restart the PDF Scanner・Document Scanner app on iPhone
Update PDF Scanner・Document Scanner app to the Latest Version for iOS
Uninstall and reinstall PDF Scanner・Document Scanner iPhone app
Update your iPhone to the latest iOS version

Fix PDF Scanner・Document Scanner on iPhone unable to connect to server/internet connection issues::

To resolve PDF Scanner・Document Scanner network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

PDF Scanner・Document Scanner Android App Issues and Solutions

Fix PDF Scanner・Document Scanner not working on Android, crashes, errors or is unresponsive:

Force Stop the PDF Scanner・Document Scanner App
1. On android, goto Settings » PDF Scanner・Document Scanner » click [Force Stop]

Update PDF Scanner・Document Scanner to the latest version on PlayStore

Clear PDF Scanner・Document Scanner App Cache and Data:
1. On android, goto Settings » Apps » PDF Scanner・Document Scanner » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PDF Scanner・Document Scanner.

Fix PDF Scanner・Document Scanner unable to contact server/ PDF Scanner・Document Scanner internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click PDF Scanner・Document Scanner » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PDF Scanner・Document Scanner » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PDF Scanner・Document Scanner

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