DPD app not working? crashes or has problems?

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Published by DPD

DPD – ваш эксперт в доставке. Любые доставки
по России, странам Таможенного союза и за
рубеж с лидером мирового рынка логистики -
транспортной компанией DPD.

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Most reported problems

Reported Issues: 2 Comments

By Jeremy Coleman 4 months ago

The DPD App aways worked perfectly, but now I'm stuck in the endless loop. Click on the App which shows a large number of alerts in lin e with the deliveries I've add. But instead of entering the App, I get a page to enter my email address, and we'll send you a magic link. I receive an e-mail, but all you get is your preferences, there is no way to actually login to the App. I've deleted the app and reinstalled, by the result is the same. I'm using an iPhone 14 Pro Max with the latest iOS.

By Neil Leach 6 months ago

Updated DPD App this morning on mobile. IT DOES NOT WORK! Tried to log in with email address. Receive an e-mail, Here’s your link to sign in - 'Sign in to your DPD preferences' I can see all my preferences, brilliant! But can't go anywhere else except log-out. This is an endless loop! CAN'T USE THE APP because it doesn't do anything else!!!!

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Common DPD Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DPD app on iOS and Android devices. Solve all DPD app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DPD iPhone Issues and Solutions

DPD iOS app crashes, not working, errors
DPD iOS app network issues
DPD on iOS has black/white screen

DPD Android App Issues and Solutions

DPD has errors/crashing/not working
DPD server network connectivity issues
DPD has black screen

DPD iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DPD app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DPD app crashes or not working on Iphone (iOS):

Close and restart the DPD app on iPhone
Update DPD app to the Latest Version for iOS
Uninstall and reinstall DPD iPhone app
Update your iPhone to the latest iOS version

Fix DPD on iPhone unable to connect to server/internet connection issues::

To resolve DPD network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DPD black/white screen (blank screen) on iPhone:

Follow the DPD iOS app troubleshooting guide Here →

DPD Android App Issues and Solutions

Fix DPD not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DPD app issues:

Force Stop the DPD App
1. On android, goto "Settings" » click DPD app. » click "Force Stop".

Update DPD to the latest version on PlayStore

Clear DPD App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DPD app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DPD.

Fix DPD unable to contact server/ DPD internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DPD » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DPD » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DPD on android.

Solve DPD black/white screens issue on Android:

Follow the DPD android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DPD, developers of DPD.

35.29% Contact Match

Developer: Chill Tracking

E-Mail: [email protected]

Website: Visit DPD Website

About this app

this app – ваш эксперт в доставке. Любые доставки по России, странам Таможенного союза и за рубеж с лидером мирового рынка логистики - транспортной компанией this app. this app доставляет грузы по всему миру с доставкой на терминал или до двери. Удобный и интуитивно понятный интерфейс поможет легко узнать статус заказа, а также найти на карте ближайший пункт приема и выдачи или выбрать его из списка. this app – ваш эксперт по доставке. Любые отправления по России, странам ЕАЭС и за рубеж с лидером мирового рынка логистики – транспортной компанией this app. Мы предлагаем весь комплекс услуг. У нас вы можете оформить отправление в любую страну с доставкой на терминал или до двери, а приложение позволит вам отследить посылку. - курьер обязательно позвонит перед визитом сам, получатель также может связаться с курьером, чтобы уточнить время и согласовать детали доставки. - возможность выбрать только нужные услуги по оптимальному тарифу. this app — крупнейший в России коммерческий оператор экспресс-доставки и логистики. this app в России входит в состав группы this app - второй по величине сети доставки посылок в Европе, принадлежащей международному холдингу GeoPost. В России у this app собственные терминалы 3500 пунктов выдачи Pickup; работают подразделения во всех странах ЕАЭС. Каждый день мы бережно доставляем клиентам десятки тысяч посылок. Пользовательское соглашение: app-recipient-core-stage. this app.