Are you having issues? Select the issue you are having below and provide feedback to O'Charley's O'Club.
- The app has technical issues, such as clearing out the basket and not applying the free appetizer as promised.
- The app requires the user to enter their zip code every time they open it, which can be frustrating.
- The menu options are difficult to scroll through and view.
- The app support feature takes the user to the store location support instead.
- The app makes it difficult to place an order, with too many hoops to jump through.
- The app has login issues, with users unable to access their accounts or reset their passwords.
- The app does not have an option to save favorites, despite suggesting it as a time-saving feature.
- The employees at the restaurant may not be knowledgeable about the app, and the customer service may be lacking.
I already sent 1message a couple days ago and have yet to receive a reply. I recreated my account like your email said to and it won't let me into the app. Every time I try to sign in I get a message that says Forbidden.I also can't find the app in the app store anymore. What happened to it??
I received the email about the updated oclub and recreated my account. It would not let me log in so I changed my password. It will still not let me log in. I keep getting the message "forbidden".I am not going to give my credit card info to chat with an expert,even though the $ will be refunded.
Complete guide to troubleshoot O'Charley's O'Club app on iOS and Android devices. Solve all O'Charley's O'Club app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Paytronix Systems Inc, developers of O'Charley's O'Club.
Enjoy online ordering and access to the exclusive O'Club all in one place, the O'Charley's O'Club app! *Order online from any location! Get your O'Charley's favorites delivered to your door, curbside pickup, or to-go. *Start earning rewards with every order. You'll be able to see your special surprises and exclusive offers in OCharleysOClub . *Purchase gift cards and check current gift card balances.