Some things to note before we begin: I started out on iOS 14.8, and eventually went to iOS 15 as I progressed through this nightmare.
I installed T just to try out the network. I get the eSIM, and install it. Then the activation hangs. I force quit T and reopen it, and T says the eSIM is not installed. Considering T probably had a bug, I delete the eSIM, and try to reinstall it. Big mistake! The eSIM never installed again.
Called CS for help, and they said they had to send me a new eSIM to fix the problem. Only thing is (1) it didn’this app sync up with T , and (2) it wasn’this app even my eSIM.
Called again, but this time with an Apple Senior Advisor on the line. Took forever to locate a non-existent account. Once they located it, I set a PIN, and then they said I had to speak to sales to delete the trial and get a new one. Every time my advisor from Apple and I explained to these people that were obviously not brought up to speed with the situation from the previous agent, it lead to endless bounces. We eventually gave up after the last bounce put us on an endless hold.
Now if only there was a way to delete the account. I don’this app want it anymore after this terrible experience, so they better do something, so that I can create a new account with a plan I do want.
Overall, a huge waste of time. Never again will I do a test drive with this app-Mobile.