Virgin Galactic app not working? crashes or has problems?

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Last Updated on 2020-07-28 by Virgin Galactic Ltd

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Common Virgin Galactic Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Virgin Galactic app on iOS and Android devices. Solve all Virgin Galactic app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Virgin Galactic iPhone Issues and Solutions

Virgin Galactic iOS app crashes, not working, errors
Virgin Galactic iOS app network issues
Virgin Galactic on iOS has black/white screen

Virgin Galactic Android App Issues and Solutions

Virgin Galactic has errors/crashing/not working
Virgin Galactic server network connectivity issues
Virgin Galactic has black screen

Virgin Galactic iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Virgin Galactic app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Virgin Galactic app crashes or not working on Iphone (iOS):

Close and restart the Virgin Galactic app on iPhone
Update Virgin Galactic app to the Latest Version for iOS
Uninstall and reinstall Virgin Galactic iPhone app
Update your iPhone to the latest iOS version

Fix Virgin Galactic on iPhone unable to connect to server/internet connection issues::

To resolve Virgin Galactic network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Virgin Galactic black/white screen (blank screen) on iPhone:

Follow the Virgin Galactic iOS app troubleshooting guide Here →

Virgin Galactic Android App Issues and Solutions

Fix Virgin Galactic not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Virgin Galactic app issues:

Force Stop the Virgin Galactic App
1. On android, goto "Settings" » click Virgin Galactic app. » click "Force Stop".

Update Virgin Galactic to the latest version on PlayStore

Clear Virgin Galactic App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Virgin Galactic app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Virgin Galactic.

Fix Virgin Galactic unable to contact server/ Virgin Galactic internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Virgin Galactic » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Virgin Galactic » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Virgin Galactic on android.

Solve Virgin Galactic black/white screens issue on Android:

Follow the Virgin Galactic android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Virgin Galactic Ltd, developers of Virgin Galactic.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Virgin Galactic Website

Privacy Policy: https://www.virgingalactic.com/privacy

Developer: Virgin Galactic, LLC

60% Contact Match

Developer: Textagames

E-Mail: [email protected]

Website: 🌍 Visit Virgin Space Website

About this app

While Virgin Galactic’s Spaceship Cabin has been created to integrate seamlessly with every other aspect of the astronaut journey - it is also the design centrepiece. Providing safety without distraction, quietly absorbing periods of sensory overload and offering each astronaut a level of intimacy required for personal discovery and transformation. Using the latest in augmented reality technology, users are invited to experience all the spaceship cabin has to offer. Users can take a deep dive into the cabin’s features as well as learn about the design story with interactive AR models, real life footage and multimedia experiences.