Virgin Voyages Status
Are you having issues? Select the issue you are having below and provide feedback to Virgin Voyages.
problems reported in the last 24 hours
Summary of Virgin Voyages Problems 😠👌🔥
- The app is slow and clunky
- The ship maps are difficult to find
- The app hits too many APIs upon startup, making it slow to launch
- The app is spotty in making restaurant reservations, especially for larger parties
- The app frequently crashes and requires force closing
- The app has multiple problems across all areas, including adding another sailor to a reservation, disappearing restaurant reservations, and credit card errors.
4 Reported Issues: 😵🆘🛟🚨📢
I have signed into the privacy section to limit my information being sent to advertisers. I live in Florida however when I go into the States area it only lists 6 states and there is no Florida!!
My wife booked us onto a cruise in Nov 24. As she's not particularly techno-friendly, I uploaded your app and entered her details onto my app, entered our booking number and started the registration process. We then realised that she also needed an app so I installed it on her phone but on entering the booking details, it simply replicated my app details onto her app. We deleted both apps, left it for a few days, re-installed the app but the same duplicated information appeared. We just want to start again but it wont seem to let us. Any help would be appreciated. Thanks
My wife booked us onto a cruise in Nov 24. As she's not particularly techno-friendly, I uploaded your app and entered her details onto my app, entered our booking number and started the registration process. We then realised that she also needed an app so I installed it on her phone but on entering the booking details, it simply replicated my app details onto her app. We deleted both apps, left it for a few days, re-installed the app but the same duplicated information appeared. We just want to start again but it wont seem to let us. Any help would be appreciated. Thanks
Cannot take pic of passport nor assign my wife to my credit card.
Have a Problem with Virgin Voyages? Report Issue
Common Virgin Voyages Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Virgin Voyages app on iOS and Android devices. Solve all Virgin Voyages app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Virgin Voyages, developers of Virgin Voyages.
Paired with VirginVoyages , The Band acts as your onboard keys, wallet, ShipEats beacon, ticket — and with a shake of VirginVoyages (aka “Shake for Champagne”) — how we’ll find and deliver you a bottle of bubbles. Before you set off, make boarding a breeze, explore our onboard experiences and checkout (and book) shoreside activities. While you’re relaxing in your cabin, you can get in “virtual queues” — saving yourself time and energy waiting for a table at any of the onboard eateries. From posh steakhouse dinners and immersive theater performances, to massages and guided meditation — you can discover everything that makes the ship so special. ATVs through hidden jungles, graffiti art classes, or a cleansing spa day with a shaman, we’ve carefully curated the best ways to discover new sides of yourself. Peruse ShipEats — the tech-easy way to order food to your cabin or pool area using The Band and the Virgin Voyages app. Make the pre-sail process a breeze with short and intuitive steps in VirginVoyages . Explore and book onboard happenings. Check out and book any and all Shore Things — our shoreside activities. Don’t worry, you’ll be notified when your table is ready. Message Sailor Services whenever you need help or advice. From government required documents to health checks — it’s all done here before you sail. Our shiny new Sailor app is key to making your voyage epic. Bid adieu to the awkward phone call down to the lobby. Everything and anything you need to make your vacation incredible. With curated ship and port guides for you to pour over, you’ll know exactly which classes, eateries, treatments and experiences are right for you.
