IDFC FIRST Bank: MobileBanking Reviews

IDFC FIRST Bank Reviews

Published by on 2026-05-05

🏷️ About: Welcome to IDFC FIRST Bank’s Mobile Banking App. Enjoy a fast and seamless online banking experience, with integrated banking services and exciting features.


       


Is IDFC FIRST Bank Safe to Use?

We Investigate the app owner's website (Idfcfirstbank.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 2,644 combined software reviews.

Is IDFC FIRST Bank Safe?
IDFC FIRST Bank: MobileBanking does not appear safe based on available data.
0/100

  Safety Analysis »»

Is IDFC FIRST Bank Legit?
IDFC FIRST Bank: MobileBanking does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Needs major improvements

The previous app was much better
Can’t see details for sending money and input field for amount is also not visible
There is no confirmation page to review details before sending funds
Please fix

Worst app

Many functionalities in IDFCFIRSTBank doesn’t work. They couldn’t fix the UPI issue. It has been more than 3 days, still haven’t fixed it. If I access many parts of IDFCFIRSTBank , it crashes. First make IDFCFIRSTBank stable and build the functionality and sure there is no regression. App full of bugs and crashes or not working. Very very annoying and highly undependable app. In case of any urgency, your app will ditch the customers. [Apple] - Why are you removing the reviews? This is the third time I am writing the reviews and you wiped two of my previous reviews. Very very poor.

Unable to authenticate foreign number

Hello

This is the worst app ever designed for net banking. It is asking us to authenticate foreign numbers via random text message at owners expense. Instead why can’t you authenticate using otp or secure key.

IOS 17.1.1 : Unable to enter the OTP on registration screen

Very bad app and IDFC banking service app is not compatible with latest version of iOS 17.1.1 on iPhone 15 pro max mode. On the registration screen keypad is not coming up to enter the OTP.

Please look into this issue

Idfc first can do much better

Old app was way better on many fronts:
1. Allowed multiuser log in. Indian households require this functionality
2. Less cluttered - clean interface
3. Way too much happening on each screen

No longer works with WiFi; more invasive tracking

The latest version (2.25) no longer works on WiFi. It just shows an error saying “It is taking longer than usual. Please check your network and retry login.”

It works with mobile data only if the added invasive tracking (like Google Analytics, Firebase logging, etc.) is not blocked for better privacy.

Previous versions of IDFCFIRSTBank did not have these issues and worked on WiFi as well as allowed for better privacy. Please fix these issues ASAP.

iPhone 14 pro

IDFCFIRSTBank is not working on iPhone 14 pro because of the e-sim feature.

Application Error

Unable to access the application. Getting error while trying to login. Please improve the stability of IDFCFIRSTBank . Error: Sorry, due to a technical error, your request could not be processed. Please try later.

**Still facing the same issue..

Your credit card interface

When I use your Credit card on any retail web or app the interface to enter OTP is not user friendly, Citi has a good screen please match to similar, I feel it’s a web page and not made for App

App is too slow

Performance can be improved

Not too shabby

From the reviews I was expecting some old and slow app but it is actually a really nice app. First login was really smooth and they also have face id feature, that’s convenient. Adding payee and sending money was also easy. I don’t know why people rated it so low but it’s a good application, I kinda like it.

IDFC app

Excellent experience
Nice facilities
Smooth and cool
Good and easy to use

Wonderful upgrade!

IDFCFIRSTBank is simply amazing. I think this is the best app among all the accounts I have. Thanks!

Amazing

Very easy to use,deserve more than 5 stars

best app to use auto log out feature could help

one of the best app experiences ease of navigation and easy to use

thing that could be improved is more secured say app stays in login unless we sign out so it could get auto signed out say 2 or 3 mins as required to be more secure

best apps among all the existing bank apps

Best app among the existing banks. User friendly, intuitive and feature rich app.

Does not work on Ipads

This is a very well designed app. I transfer money from my NRE account regularly. It would be nice if i can either the exchange rate or the amount of foreign currency i want to receive before i fill the amount in Indian rupees. This would make IDFCFIRSTBank perfect

Finally

I have been complaining a lot about IDFCFIRSTBank not being optimal for seniors. Finally they have done it. Now it functions beautifully even in iPad and have had no technical glitches with any function. Thanks a lot developmental team. It is a pleasure to use this now.

Kindly fix bugs

When you try to add payee page hangs neither you can select bank name or not even able to click close or back . Just able to scroll bank names
Other one is not able to add pay name “enter name “ will not disappear

Kindly fix it

Good experience

Nice



Is IDFC FIRST Bank Safe? 🙏

IDFC FIRST Bank: MobileBanking does not appear safe based on available data. JustUseApp Safety Score for IDFC FIRST Bank is 0/100.
This assessment is based on our NLP analysis of 2,644 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

90.2% of users say app is safe 👍
90.2%

6.5% of users have some concerns ⚠️
6.5%

3.3% of users say app is risky 🚨
3.3%


Is IDFC FIRST Bank Legit? 💯

IDFC FIRST Bank: MobileBanking does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for IDFC FIRST Bank is 0/100 .
This conclusion is based on analysis of 2,644 user reviews.

🔏 Privacy & Data Safety

IDFC FIRST Bank collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics



How was your experience with IDFC FIRST Bank: MobileBanking? Post a Review




Features

By downloading the IDFC FIRST Bank Mobile App, you agree to our Terms & Conditions, as well as IDFC FIRST Bank’s privacy policy.

Welcome to IDFC FIRST Bank’s Mobile Banking App.

Enjoy a fast and seamless online banking experience, with integrated banking services and exciting features.

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  Contact Support
Developer:
IDFC Bank Ltd

Contact e-Mail:

Website: