MyBrightFi Mobile Reviews

Published by BrightFi LLC on 2023-02-15

About: MyBrightFi is the banking app designed to help you keep more of your hard-earned
money. BrightFi is a financial technology company, not a bank.

Rating 5.0/5

Safety Score: 12.8/100

Legitimacy Score: 32.7/100

Table of Contents:

Overview
Benefits
User Reviews (15)
Pricing Plans
Is it Legit?
Is it Safe?
Not working
Report Issue
Contact Support

About MyBrightFi

What is MyBrightFi? MyBrightFi is a financial technology company that provides banking services through Webster Bank, N.A. The app is designed to help users save money by avoiding hidden fees, overdrafts, and ATM fees. It offers features such as mobile check deposit, savings jars, bill pay, and the ability to transfer money to friends and family. MyBrightFi does not require credit checks, minimum balances, or minimum funding amounts to open an account.

Features

- Account for everyday spending with deposits held by Webster Bank, N.A. and FDIC-insured up to $250,000

- Mastercard Debit Card

- Mobile check deposit to avoid check cashers

- Savings jars to put money aside for future expenses and goals

- Transfer money to friends and family at no extra cost

- BillPay features

- No overdraft fees

- Live customer service from Customer Support Specialists in English and Spanish

- Monthly subscription of $4.95

- No credit checks, minimum balances, or minimum funding amounts required to open an account

- Out-of-network ATM withdrawal fees apply, but ATM withdrawals within the Moneypass ATM network are included at no extra cost. Other fees such as third-party fees may apply.

Overall User Satisfaction Rating

Negative experience

87.2%

Neutral

19.9%

Positive experience

12.8%

~ from Justuseapp.com NLP analysis of 4 combined software reviews.

Key Benefits of MyBrightFi

- Charges a monthly fee of $5

- Automatically adds ability to send money to anyone with just their name, phone number and $ amount

15 MyBrightFi Reviews

5.0 out of 5

By Navyman21

SCREAMS HACKER !!!

Very disappointing ! The fact that they charge a monthly fee of $5 for this is like asking a customer to pay the price for a Mercedes and all you get is a Honda Civic ! Extremely lax security for log in. Once you’re in, they automatically added ability to send money to anyone with just their name, phone number and $ amount which SCREAMS “hacker” and come take my money. I’ve closed down my account before I even got the card in the mail.

By Rodneymil21

Can’t even activate card

I got my card in the mail and I can’t even activate it on MyBrightFi because it keeps giving me “ error: we are unable to complete your request please try again. “ how can I even start and I can’t even activate my card. And then, customer service doesn’t even pick up the phone or the email doesn’t even reply back to me. It’s frustrating.

By olatyler

🤔

Why can’t I sign up for new account. What’s going on. Fix this as soon as possible

By Sonya Nashoalook

Fake

I tried to create an account, for the first time and it tells me that I have an account created. I didn’t even create an account before on MyBrightFi.

By adetola hibeekay

Review

Please work on the signup button

By shewanda millee

Not happy

Why is my acc not approved yet it been 3 days now they aren’t approved it

Write Review or your Experience »

By WTFMAN123abc

HACKERS

MyBrightFi is being used to scam people.

By HumbleAJ

Complaint

Please I need Custumer service cos I opened an account to and to login becomes problem keeping prompting error 502 or error 504

By mc mcc

Slow

Um it’s been 3 days no results um I expect to see results quicker on the next app

By Prince716

Bad

Man I need my money out the account I can’t even get in contact with anyone

By don_ald

**F*vk**

They didn’t approved the account I set up more than 72 hours

Thomas Unger 2 years ago

Don't know yet

Lonnie Haney 2 years ago

Hello I'm on your customer bright fi And I have been locked out of my account for three days I cannot get ahold of any customer support whatsoever they don't email me back this system will not let me change my password and I need to get into my account so I can get my funding so I can pay my rent I think right that finance company is a bunch of truck or crap and they don't know what they're doing and they shouldn't be a business and I recommend nobody ever trust them because they won't help you get your money out of their bank they won't even contact you back you can't call a number and talk to anyone even though it says right on the website you talked to people not robots no you don't talk to anybody The 800 support number? Hangs up on you I need someone from Bright fi to contact me immediately today December 7th My name is Lonnie Haney 641-417 2005. I need to get access to my account and your system will not let me reset my password so someone's there a person if there are people who actually work there needs to pick up the phone call me and help me reach out my password so I can get into my account I've been trying to get hold you guys for 3 days worse company ever worship my life I need to pay my rent is everything and they have my money

Stephen Goldsmith 2 years ago

My debit card is locked I’ve called BrightFi all day Friday no answer I’ve emailed them no less then 20 times. Help

Daren Lunsford 2 years ago

I Need To Download The App & Open An Account.

Is MyBrightFi Safe?

No. MyBrightFi Mobile does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 4 User Reviews sourced from the Appstore and the appstore cumulative rating of 5.0/5 . Justuseapp Safety Score for MyBrightFi Is 12.8/100.

Is MyBrightFi Legit?

No. MyBrightFi Mobile does not seem legit based on our analysis. This conclusion was arrived at by running over 4 MyBrightFi Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyBrightFi Is 32.7/100..