Contact MyBrightFi Support

My card is also locked so I can’t use it and I still have money on there I just want to get my money off and be done with brightfi I have called numerous of times and no answer

I can’t get my money off my account

I can't activate my card on the app it just gives me an error and it just spins. I'm getting frustrated. I have also called but no answer

I still have money on the brightfi and I am trying to unlock my card so I can have activation my card. This is ridiculous

Won’t let me activate virtual card. I have money on there that i need but can’t do anything because it says unable to process your request please try again later. I call no answer, i been emailing no answer !!

Can’t access my virual card nor can i transfer my funds to another account

I have been trying to get a hold of Brett five cuz they say there's no boxes and you talk to people but you can't even get a hold of anybody that has anything to do with Wi-Fi I don't know why but they don't answer any of their phone numbers that you get one beautiful two hours yesterday the other one the 800 support number you're supposed to be located in Scottsdale Arizona could not find that listing either even though it's on the website information couldn't even find it I tried all day yesterday I called New York Sterling Bank because actually they come through they said they don't know nothing really about bright but I really I have been trying to get a hold of right by about my account because something is wrong that I can't get into it and I don't know why the username is not working I can't reset the username and password cuz it won't match my phone number to my social security number I need breakfast to get a hold of me I emailed them they don't get a hold of you that he's not going to hold me I wish they would so I need to get into my account so I can pay my rent so yeah they're putting me in a financialdying crisis financial crisis because they won't let me get to my account I need to get to my account today but they won't get a hold of me I tried all day yesterday and the day before this is the third day still can't get a hold of them people I can't get into the website cuz it won't let me reset my password cuz it doesn't recognize my phone number and my social security number I don't know which but it can't match them up but they're both mine they're both on the application I filled out why the hell won't work to get any damn website change my password so I'll give you my account come on brightfi get it together you say that you have people we can talk to you well maybe you should teach those people how to answer the damn phone

Hey this is Thomas Rutledge and when I go to verify my I'd on the brightfi app it will take a scan of the front but it won't scan the back of my I'd please get back to me asap Blessed Be.

How do I get my brightfi account debit card. It says my account is pending, and I've not gotten my card

I need your help wanted to upload my details but it saying no camera permission and it’s telling me to fix the camera permission and try again, could not state video source please what do I need to do please signing up online with my Samsung

I applied for an account today and it said i would be approved in minutes. It’s been a few hours since i applied now. Why have i not been approved yet?

My account is being reviewed for days

I’m also having issues Viewing my virtual card. I was able to view it at one point and time now I can’t. And I’ve tried the number listed with no luck. Does anyone have any idea or advice on getting in contact with them

I tried to sign up online but my ID never cleard.I was looking for a number to call you so I could try and sign up over the phone. My email service is not working right so can you please text me or call me please so I can talk with someone. Thank you Have a good day

" Hi developer " I have an account with you I have attempted 20+ times on Saturday and Sunday Dec 4th - 5th to photo license/ passport / and selfie - for your ID purposes - it never works -photo of passport = glare' mass driver's license - out of focus'. your system tells me to take selfie when I go to continue 'got it ' - it gives me 2 options passport or license . Mass drivers licenses all have 'moire' patterns superimposed on the photo of the license holder - this may be the reason why is says out of focus - very frustrating and taking too much time - please help me solve this problem. btw - the Passport photo does have glare in it . I want to use your bank - but if this is not solved - I'll cancel my account with you

The app will not let me activate my virtual card for some odd reason it won’t accept the valid expiration date

Yes I need help unlocking my virtu card I don't know why it was blocked

My account will not let me view my virtual card or link it to online website/external bank. And how long does it usually take to receive debit card?

How do I cancel an application submitted into Brightfi? I submitted one a few day ago and haven’t been approved but I no longer want a Brightfi account.