Contact Nextscan - Scans for Nextcloud

Contact Nextscan Support


Company Name:

About: Scan documents and sync them directly to your Nextcloud. Nextscan is a mobile
scanner built specifically for Nextcloud users.


 
  2026-04-18

Nextscan Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Nextcloud Website

Privacy Policy: https://nextcloud.com/privacy

Developer: Nextcloud




Privacy & Terms:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula





3 Most reported problems 😔💔

App does not function

2026-01-22

by MC Tensor Flow

The app scans well and crops appropriately, but cannot actually upload the scans. Not usable.

Update for Developer with the app’s behavior:
1. Take a picture
2. ‘Edit Scan’ with the selector polygon
2a Hit “Next”
3. “Review” with working editing and color correction
3a Hit “Done”
4. “NextScan” showing all my scans, with the orange button to start a new scan
4a Hit the ‘paper airplane’ arrow to send the scans to the NextCloud server
5. “Upload” selecting a document name, upload location. The interaction for selecting the location works, eg I see the folders on my server and I can navigate through them
5a I hit the arrow to confirm the upload; the arrow’s animation plays; I don’t go to a new page, and the scan doesn’t upload.

5 and 5a happen for all my folders and any name I give. The credentials I’m using in NextScan on the NextCloud server have admin privileges and is the account authorizing the NextCloud app on the same iphone.

Doesn't seem to work

2026-01-23

by Cbfishes

I'm writing this here because I haven't found a way to reach the developer directly (I hope they see this)- I'm on iOS 14.0 and after scanning, pressing the "upload" button (looks like a paper airplane) doesn't do anything

No errors, no messages.

Am I missing something? I would love to get this working. Thanks!

Doesn’t seem to work

2026-01-24

by Nasukaren

Doesn’t seem to work and hasn’t been updated




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