Contact Support
Company Name: Glority LLC
About: Turn your phone into a powerful scanner with Mobile Scanner app. Scan anything
including documents, paper notes, receipts, and books into clear & sharp PDFs
and images.
Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Mobile Scanner App - Scan PDF. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mobile Scanner App - Scan PDF. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: support@mobilescanner.com
Verified email ✔✔
E-Mail: support@mobilescanner.com
Website: 🌍 Visit Website
Privacy Policy: https://app-service.mobilescanner.com/static/privacy_policy.html
Developer: Glority Global Group Ltd.
Privacy & Terms:
http://app-service.mobilescanner.com/static/privacy_policy.html
https://app-service.mobilescanner.com/static/user_agreement.html
https://www.mobilescanner.com/
Read 14 Customer Service Reviews 😭😔💔
This is definitely a scam. I didn't subscribe or even download the app in app store or play store. I've tried to reach out to them and same thing with other customers. I was told to contact App store or Play Store where it was subscribe but I wasn't being charged for either app. I was charged directly with PayPal with my card on it. There's no one helping me. I've tried contacting PayPal and they said it is valid charges and that's it. I've tried to contact my bank and was told to contact the merchant where in they are not helping. I'm frustrated because of this!
please cancel my subscription
I’ve just spoke to my bank I unsubscribed and yous still charged me a fee of £29.90 i request for this to be refunded back. I cancelled on my end the subscription but you’s have not cancelled.
My problem is with trying to cancel! Tomorrow is the 7th day of my free 7-day trial, but the instructions said I must cancel by midnight on the 6th day or I would be charged $39.99 per year. PLEASE CANCEL this subscription!! Why do I keep seeing comments that people canceled their subscriptions yet still were charged?! I truly hope you’re not scammers! I tried canceling through your “new email address”, AppContacter.com, but when I sent the email, a message appeared saying no such email existed! Ridiculous! Deanna Zak
Just got charged 39.99 for the yearly subscription, I would like to cancel subscription and refund the 39.99. Thansk
I have been overcharge by your company, please reply or I will call my bank and not recognize the charge. Thank you
I tried the 3 days free trial, and I immediately didn’t like the results after I tried it twice so I canceled subscription on the same day within 15 minutes after having the subscription on my app store account. I was not satisfied with the product and only tried it as it promised no payments to be made if I cancel the subscription before a certain period of time. I canceled it on time ,but I just found out that they charged me anyway. They didn’t cancel for me and charged me for $70. I need my refund!!!
I sent a detailed email to your company.
I want cancel MobileScanner
i already cancelled my subscription and yet you charged me!!!! please i need a refund! what kind of application is this!
Refund asap
DON’T BE FOOLED BY NICE REPLIES TO ONE STAR REVIEWS
by Jwporetenus
What a scam! Please see my honest and negative review below. Then notice how the app developer always replies so nicely to one-star reviews and offers a refund. HOWEVER, when you contact them for the refund, they simply give you what is obviously a prepared, one-size-fits all email blaming the whole thing on Apple and telling you that only APPLE can refund the money. The developer does NOTHING except profit off the scam— the nice replies to one star reviews are just another part of the scam to mitigate the honest, one star review! Nice, huh? AVOID THIS SCAM. You do NOT get a good scanner and you do NOT get three days of a free trial - you get TWO days before they charge you! This is a straight-up class action waiting to happen, and I am ready to make it happen.
The many positive reviews must be paid market interns. The app itself is garbage—difficult to use and saves as a jpg not a PDF, useless for most needs. It’s nothing but a cover for an aggressive, predatory charging practice— I have now been charged TWICE for app, before the “free” three-day trial was done. Skip the fake 5-star reviews and get the truth with all the ONE STAR reviews, all which correctly call this app a SCAM. Don’t be a chump!
SCAM! READ THIS, PEOPLE!
by A. Gonzales -Master Of Sales
The only reason this app has so many nice reviews is because it probably paid people to write them using all the scam money they made from real people. The app charges you 40 bucks if you don’t cancel within three days. And you can’t cancel it through the app or emailing the address they give you. The app will tell you “we’ll get back to you in 24 hours” but they never do. Also the pdf doesn’t even let you select the text after scanning it. It might as well be a still picture. If you’re one of the people that did download the app and sign up for the overpriced subscription, you can cancel it by going to the email Apple should’ve sent you, scrolling to the bottom of the email, and clicking “review your subscription”.
PSA: Be aware of the charges!!
by A Guy Trying To Get A Word In
The app is great and super helpful. That being said, you have a three day free trial. When that three day trial ends this app will automatically charge you $40 for a premium subscription!! It’s very sneaky about this!!! Be very aware!!! If you don’t cancel the three day free trial before the last 24 hours of the trial, you pretty much get locked into having to pay $40!!!!! It happened to me! I never asked for a premium service, it just signed me up for it!! My bank straight up canceled my card because it thought it was being compromised when I was charged $40 on Apple out of the blue.
Again, useful software, but the devs know they’re being sneaky. Technically, there is nothing legally wrong, but it’s super super super easy to lose $40 on this app without even knowing.
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