OMNI CCU Reviews

There are some things that need to be fixed with this application namely the log off button does not work. When you select sign out the password box pops up you enter your password and nothing happens you're still at the main screen there is no pop-up confirmation asking if you're sure you want to sign out. This is a major fly because when I close the application and then re-open it it's still active and live showing the account I signed into. There's also an issue with the pay a bill feature. You have to select more options to schedule a payment in the future and find the buried send later option. I do like that I am able to add my other account that has a separate user name and view it. However when I select log out to log out of that particular account once again the password menu appears over and over no matter how many times you select log out I'm basically stuck in an endless loop. I was able to organize the dashboard and compact the view which helps a bit for aesthetics.

In typical retail fashion, an “upgrade” is just a different look with even more problems than before. The previous app was easy to navigate and easy to tell what the transactions were and where they were originating from. This new app erases all of that. It feels convoluted and overly complex. On a good number of my transactions, I can’t even tell where they’re from without tapping on the transaction itself. The transfer process between members is also now more complicated than it needs to be, requiring sets of suffixes and numbers that I’m not ever sure where they come from, rather than simple the name and account number you were transferring to. I thought maybe I’d get used to it after awhile, but I haven’t. It’s still just as infuriating today as it was when I downloaded the new app. To sum it up, it’s extremely disappointing

Too much crammed onto one page. I used to be able to see the complete info for transactions. Now it takes 3 clicks to see the same information I used to get to with one.

The old app kept up on your deposits and withdraws so you can see everything going in and out of your account. I have had OMNICCU for 4 days and I have bought quite a few things and it doesn’t even say in the transactions that I bought anything. Old app was way better wish I never got rid of it.

i hate this new update. i want the old app back. this is not user friendly, it’s more difficult to use. i liked how the old app was set up so much better and i don’t know why we had to get OMNICCU. i liked the color coding-red for when something was taken out of my account, and green for when something got deposited. and how OMNICCU would open up to my checking account not my savings.

The new update is terrible! You have to open each transaction to see who it was for, doesn’t give you a running total after each transaction, no graphs available... doesn’t seem like a step forward.

OMNICCU isn’t super bad, however there are some fixes that would bring it to 4 and 5 stars. The flaws that I’ve noticed are that the actual balance and available balances sometimes don’t add up and the one feature that would really bring OMNICCU up to par would be making pending deposits visible to the members like many other banks and credit unions do. The credit union staff can see pending deposits but the customers can’t on OMNICCU or online platforms. If there is a way to make that happen it would be an awesome perk that would save the employees of the credit Union a lot of time taking phone calls and save the members time not having to make them.

I have had several problems with your mobile deposit. It either has trouble reading the check the picture I take within the lines isn’t a picture that shows up and it gets rejected and I have to do it again I’ve even had to have a check taken in and deposited in person because it said there was an intruder in the account. Just a few of the issues I’ve had with mobile deposit other than that everything‘s great

The title says it all unfortunately. I haven’t used it for long but so far it looks more confusing than better user friendly.

OMNICCU is much more difficult to manage. The other app showed me when my payments were due right on the first page. This one you have to dig around. Not user friendly. Bring the old app back.

I love all the information but hate the dark screen. It makes it difficult to read

Love it, and is up to date always.

OMNICCU is indispensable. It has come in extremely handy since I had it installed. I use it to pay bills; transfer funds, and check my account for unauthorized activity.

Anytime I need assistance everyone is overly nice. Extra customer service!!!! We love our local Omni!!

Love OMNICCU especially the customizable dashboard feature! Keep it OMNI team!

Omni has given me an amazing experience so far, They truely have nice and honest workers, way better than the competitors

Love this new update app works much better than the old one. A much improved screen to deposit checks

I really preferred doing my banking on my Desktop. It seemed more secure and much easier for me. Now I have to do my banking from my iPad because it won’t except my browser anymore.

After several days of use I’ve come to the conclusion it’s actually worse then I initially thought. I’ve removed a star. Can you give a zero star rating?

OMNI’s website has a lot of information. It is easy to read and navigate to specific items that you want to see.