TEAG-EnergieBanking app not working? crashes or has problems?

TEAG-EnergieBanking Status

Last Updated on 2024-07-15 by TEAG Thüringer Energie AG

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Not working

60.0%

Crashes

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with TEAG-EnergieBanking? Report Issue

Common TEAG-EnergieBanking Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TEAG-EnergieBanking app on iOS and Android devices. Solve all TEAG-EnergieBanking app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TEAG-EnergieBanking iPhone Issues and Solutions

TEAG-EnergieBanking iOS app crashes, not working, errors
TEAG-EnergieBanking iOS app network issues
TEAG-EnergieBanking on iOS has black/white screen

TEAG-EnergieBanking Android App Issues and Solutions

TEAG-EnergieBanking has errors/crashing/not working
TEAG-EnergieBanking server network connectivity issues
TEAG-EnergieBanking has black screen

TEAG-EnergieBanking iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TEAG-EnergieBanking app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TEAG-EnergieBanking app crashes or not working on Iphone (iOS):

Close and restart the TEAG-EnergieBanking app on iPhone
Update TEAG-EnergieBanking app to the Latest Version for iOS
Uninstall and reinstall TEAG-EnergieBanking iPhone app
Update your iPhone to the latest iOS version

Fix TEAG-EnergieBanking on iPhone unable to connect to server/internet connection issues::

To resolve TEAG-EnergieBanking network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TEAG-EnergieBanking black/white screen (blank screen) on iPhone:

Follow the TEAG-EnergieBanking iOS app troubleshooting guide Here →

TEAG-EnergieBanking Android App Issues and Solutions

Fix TEAG-EnergieBanking not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TEAG-EnergieBanking app issues:

Force Stop the TEAG-EnergieBanking App
1. On android, goto "Settings" » click TEAG-EnergieBanking app. » click "Force Stop".

Update TEAG-EnergieBanking to the latest version on PlayStore

Clear TEAG-EnergieBanking App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TEAG-EnergieBanking app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TEAG-EnergieBanking.

Fix TEAG-EnergieBanking unable to contact server/ TEAG-EnergieBanking internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TEAG-EnergieBanking » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TEAG-EnergieBanking » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TEAG-EnergieBanking on android.

Solve TEAG-EnergieBanking black/white screens issue on Android:

Follow the TEAG-EnergieBanking android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TEAG Thüringer Energie AG, developers of TEAG-EnergieBanking.

Verified email ✔✔

E-Mail: kundenservice@teag.de

Website: 🌍 Visit TEAG-EnergieBanking Website

Privacy Policy: https://energiebanking.thueringerenergie.de/powercommerce/teag/fo/portal/datenschutzEB

Developer: TEAG Thüringer Energie AG

About this app

Mit unserer kostenlosen EnergieBanking-App erledigen Sie alle Themen rund um Ihren Strom- und Erdgasvertrag jetzt digital und sagen dem Papierkram ade! • eine Benachrichtigung auf Ihr Smartphone bzw. Dann laden Sie jetzt die App und melden Sie sich mit Ihren persönlichen Zugangsdaten für das EnergieBanking in der App an. Sie sind TEAG-Kunde und haben das EnergieBanking bisher NICHT genutzt? Sie sind TEAG-Kunde und haben das EnergieBanking bisher per Web-Browser genutzt? Dann laden Sie jetzt die App und registrieren Sie sich erstmalig mit Hilfe Ihrer Kundennummer in der App. Hinweis: EnergieBanking steht nur Privat- und Gewerbekunden der TEAG Thüringer Energie AG zur Verfügung. Nach wenigen Minuten profitieren Sie so von unseren umfassenden Online-Services. Tablet erhalten, wenn neue Dokumente für Sie vorliegen. So profitieren Sie sofort von unseren umfassenden Online-Services. Wenn Sie noch kein TEAG-Kunde sind, ist eine Registrierung nicht möglich.