Phone Cleaner app not working? crashes or has problems?

Phone Cleaner Status

Last Updated on 2020-09-02 by 宗勇马

I have a problem with Phone Cleaner

Are you having issues? Select the issue you are having below and provide feedback to Phone Cleaner.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Phone Cleaner - Clean Master? Report Issue

Common Phone Cleaner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Phone Cleaner app on iOS and Android devices. Solve all Phone Cleaner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Phone Cleaner iPhone Issues and Solutions

Phone Cleaner iOS app crashes, not working, errors
Phone Cleaner iOS app network issues
Phone Cleaner on iOS has black/white screen

Phone Cleaner Android App Issues and Solutions

Phone Cleaner has errors/crashing/not working
Phone Cleaner server network connectivity issues
Phone Cleaner has black screen

Phone Cleaner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Phone Cleaner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Phone Cleaner app crashes or not working on Iphone (iOS):

Close and restart the Phone Cleaner app on iPhone
Update Phone Cleaner app to the Latest Version for iOS
Uninstall and reinstall Phone Cleaner iPhone app
Update your iPhone to the latest iOS version

Fix Phone Cleaner on iPhone unable to connect to server/internet connection issues::

To resolve Phone Cleaner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Phone Cleaner black/white screen (blank screen) on iPhone:

Follow the Phone Cleaner iOS app troubleshooting guide Here →

Phone Cleaner Android App Issues and Solutions

Fix Phone Cleaner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Phone Cleaner app issues:

Force Stop the Phone Cleaner App
1. On android, goto "Settings" » click Phone Cleaner app. » click "Force Stop".

Update Phone Cleaner to the latest version on PlayStore

Clear Phone Cleaner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Phone Cleaner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Phone Cleaner.

Fix Phone Cleaner unable to contact server/ Phone Cleaner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Phone Cleaner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Phone Cleaner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Phone Cleaner on android.

Solve Phone Cleaner black/white screens issue on Android:

Follow the Phone Cleaner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 宗勇马, developers of Phone Cleaner.

About this app

Phone Cleaner provide 3-days free trial with new users with all features available. 1）Phone Cleaner Premium Weekly: 3-DAY FREE TRIAL, then $7. 2）Phone Cleaner Premium Lifetime: LIFETIME ACCESS, $39. 3. You may cancel a subscription during its free trial period via the subscription setting through your iTunes Account. 5. Easily clean screenshots, similar pictures and live photos, duplicate contacts, videos on your iPhone. Payment：Payment will be charged to iTunes Account at confirmation of purchase. 4. Intelligent cleaning allows you to clean your pictures in just on tap. 1. You may turn off the auto-renewal of your subscription via your iTunes Account Settings.