Are you having issues? Select the issue you are having below and provide feedback to Immuni.
- Only works in Italy for now
- Color scheme may not be preferred by some users
- No option to select "abroad" in provinces
- Requires a newer device capable of running the latest OS
- Does not include Switzerland
- May not work effectively in some regions
- Difficult to upload evidence of vaccination in the USA
Complete guide to troubleshoot Immuni app on iOS and Android devices. Solve all Immuni app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ministero della Salute, developers of Immuni.
50% Contact Match
Developer: Mukesh Meena
E-Mail: [email protected]
Website: 🌍 Visit Immunization Website
60% Contact Match
Developer: Nudge Coach
E-Mail: [email protected]
Website: 🌍 Visit Immunity + Website
54.55% Contact Match
Developer: CANImmunize Inc.
E-Mail: [email protected]
Website: 🌍 Visit CANImmunize Website
Therefore, this app is able to determine that contact has taken place between two users without knowing who those users are and where the contact occurred. • The minimum amount of data is collected—only data which is strictly necessary to support and improve the exposure notification system. • The Bluetooth Low Energy code transmitted by Immuni is generated randomly and does not contain any information about the user's smartphone, let alone the user. In addition, this code changes several times every hour, protecting user privacy even more. • The data saved on the smartphone is encrypted. • The connections between Immuni and the server are encrypted. • All data, whether stored on the device or on the server, is deleted when no longer relevant, and certainly no later than December 31, 2020. • The Ministry of Health is the body that collects the data and decides for which purposes to use it. Immuni does not (and cannot) collect any data that would identify the user, such as their name, date of birth, address, telephone number, or email address. Immuni is developed and released in full compliance with the protection of the user's personal data and with current legislation, including the law-decree of April 30, 2020, n. 28. The data is used solely with the aim of containing the COVID-19 epidemic or for scientific research. • The data is stored on servers in Italy and managed by public bodies. this app does not and cannot diagnose. In the fight against the COVID-19 epidemic, Immuni aims to notify users at risk of carrying the virus as early as possible—even when they are asymptomatic. The system is based on Bluetooth Low Energy technology, which is designed to be especially energy-efficient, and it doesn’t collect any geolocation data, including GPS data. However, Immuni is not a medical device and is certainly not a substitute for a doctor. this app is a valuable tool in the fight against this horrendous epidemic, and every single user increases its overall effectiveness. this app is the official exposure notification app of the Italian government, developed by the Extraordinary Commissioner for the COVID-19 Emergency, in collaboration with the Ministry of Health and the Ministry for Innovation Technology and Digitalization. These users can then self-isolate to avoid infecting others, minimising the spread of the virus and speeding up the return to normal life for the majority of the population. By being alerted early, these users can also contact their general practitioner promptly and lower the risk of serious consequences. Based on the user’s history of exposure to potentially contagious users, it makes recommendations about what to do next. It is strongly recommended to install Immuni , use it correctly, and encourage friends and loved ones to do likewise. It is entirely the individual’s choice. However, nobody is compelled to use it.