Contact Immuni Support
Published by Ministero della Salute About: Immuni is the official exposure notification app of the Italian government,
developed by the Extraordinary Commissioner for the COVID-19 Emergency, in
collaboration with the Ministry of Health and the Ministry for Innovation
Technology and Digitalization. The app is developed and released in full
compliance with the protection of the user's personal data and with current
legislation, including the law-decree of April 30, 2020,.
How to Contact Immuni Customer Service/Support
Listed below are our top recommendations on how to get in contact with Immuni. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Immuni. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Ministero della Salute
E-Mail: [email protected]
Website: Visit Immuni Website
Reported Issues: 4 Comments
By Pat Conway
1 year agoI deleted the app after what I thought was unsubscribing. Then I get charged of 6 more months. $51.99. I want to unsubscribe forever.
By Nathan Smith
Doesn’t work in Pisa
I’m an American living in Pisa Italy. I was actually surprised to find this on the American Apple store in English, which I must say is nice, even though I’m fluent in Italian. So I activate the app and go to a busy grocery store and a very large hardware store and when I get home it shows that I haven’t interacted with anybody. Twice it has told me that it’s not active in my region but then when I go to turn it off and tells me that I really should turn it on to be notified if I’m near someone with COVID-19. Kind of a waste if the application doesn’t work in Italy where you live!
By ashleyseymour
What do you put for the United States.
Ummm!!!!!! There’s like u can’t put anything for the United States. So what would I put. If there’s nothing to put for the United States then this app is a wast of time. 1 Star review for this app. People are going to get really mad if someone doesn’t change this right now.
By Mike Bianco
App is lacking in practicality
I have been vaccinated in the USA but the system won’t allow me to upload evidence. Service is a good idea but it lacks in practicality.
Have a Problem with Immuni? Report Issue
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Why should I report an Issue with Immuni?
- Pulling issues faced by users like you is a good way to draw attention of Immuni to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Immuni customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Immuni.
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