Docket app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
62.5%

Not working
25.0%

Connection
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Docket Problems 😠👌🔥

- Poorly designed, built and tested

- Error screens and functional test scripts are inadequate

- Records not updated in a timely manner

  5 Reported Issues: 😵🆘🛟🚨📢

Heather
2023-09-11

After signing in, the screen is white. I restarted my phone, deleted the app and reinstalled it, and it still doesn’t work.

Kevin
2022-11-29

I cannot get the pdf to download to my phone or share directly. When I tap the share icon in the upper right corner nothing happens. I am using a Google Pixel 6 Pro

Stephen J. Smith
2022-09-25

Resident of Minnesota. Not all of my completed vaccines are showing as current. I received a flu shot and the latest Covid booster last week. The app has recorded the booster, but still shows the flu shot as overdue.

Rozsa Kovesdi
2022-06-08

docket is not working. It gives a message "Docket keeps stopping" I cannot start it normally

Michael Gerhardt
2022-04-04

Decided to set up fingerprint sign in. Now it keeps on crashing evrytime I open the app. It's useless.

Showing 1-5 of 5

Have a Problem with Docket® - Immunization Records? Report Issue




Common Docket Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Docket app on iOS and Android devices. Solve all Docket app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Docket iPhone Issues and Solutions

  2. Docket Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Docket Health, Inc., developers of Docket.


Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Docket Website

Privacy Policy: https://docket.care/privacy_policy

Developer: Docket Health, Inc.


66.67% Contact Match

Developer: Supreme Court of Pennsylvania

E-Mail: [email protected]

Website: 🌍 Visit PAeDocket Website

100% Contact Match

Developer: Ki Design

E-Mail: [email protected]

Website: 🌍 Visit Docket Website



About this app

this app® partners with public health heroes to make it easier than ever for you to access personal and family immunization records directly from Idaho Department of Health and Welfare, Minnesota Department of Health, New Jersey Department of Health, and Utah Department of Health.  NOTE: You must have a valid email address or phone number on file with your state's immunization registry in order to access personal or family immunization records using Docket.  Idaho, New Jersey and Utah residents can access a SMART Health Card vaccine credential QR code to facilitate travel to places with COVID-19 restrictions.  Please consult with your health department if you have trouble locating your records using this service.  Track upcoming shots, review past immunizations, and share your official immunization reports.  Refer to the pinned tweet on our Twitter @DocketHealthApp for step-by-step troubleshooting instructions.  Please stay tuned for announcements from other states.