Docket app not working? crashes or has problems?

Docket Status

Published by on 2022-09-14

Docket® partners with public health heroes to make it easier than ever for you
to access personal and family immunization records directly from Idaho
Department of Health and Welfare, Minnesota Department of Health, New Jersey
Department of Health, and Utah Department of Health. Track upcoming shots,
review past immunizations, and share your official immunization reports.


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problems reported in the last 24 hours

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Most reported problems

Something else
400.0%

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Reported Issues: 4 Comments

By Kevin
Nov 29 2022

I cannot get the pdf to download to my phone or share directly. When I tap the share icon in the upper right corner nothing happens. I am using a Google Pixel 6 Pro



By Stephen J. Smith
Sep 25 2022

Resident of Minnesota. Not all of my completed vaccines are showing as current. I received a flu shot and the latest Covid booster last week. The app has recorded the booster, but still shows the flu shot as overdue.



By Rozsa Kovesdi
Jun 08 2022

docket is not working. It gives a message "Docket keeps stopping"
I cannot start it normally



By Michael Gerhardt
Apr 04 2022

Decided to set up fingerprint sign in. Now it keeps on crashing evrytime I open the app. It's useless.





Have a Problem with Docket® - Immunization Records? Report Issue

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Common Docket Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Docket app on iOS and Android devices. Solve all Docket app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Docket iPhone Issues and Solutions

  2. Docket Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Docket Health, Inc., developers of Docket.


Verified email  

Contact e-Mail: [email protected]


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Developer: Docket Health, Inc.

E-Mail: [email protected]

Website: Visit Docket Website



About this app

this app® partners with public health heroes to make it easier than ever for you to access personal and family immunization records directly from Idaho Department of Health and Welfare, Minnesota Department of Health, New Jersey Department of Health, and Utah Department of Health.  NOTE: You must have a valid email address or phone number on file with your state's immunization registry in order to access personal or family immunization records using Docket.  Idaho, New Jersey and Utah residents can access a SMART Health Card vaccine credential QR code to facilitate travel to places with COVID-19 restrictions.  Please consult with your health department if you have trouble locating your records using this service.  Track upcoming shots, review past immunizations, and share your official immunization reports.  Refer to the pinned tweet on our Twitter @DocketHealthApp for step-by-step troubleshooting instructions.  Please stay tuned for announcements from other states. 



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