Contact Charts Support
Company Name: BLUE CIRCLE LAB LLC
About: Charts by WorshipTools lets you instantly access chord charts, lead sheets,
vocal sheets and lyrics of your favorite worship songs from your iPhone or iPad.
Easily create set lists and share them with band members.
Charts Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BLUE CIRCLE LAB LLC
Verified email ✔✔
E-Mail: support@worshiptools.com
Website: 🌍 Visit Music Stand Website
Privacy Policy: https://www.worshiptools.com/privacy-policy
Developer: WorshipTools
3 Most reported problems 😔💔
Bad Apple pencil support and hangs on service change.
by David B Dyer
You can’t write with the apple pencil, because of the auto smoothing and there is no palm rejection. The text box auto indents the first line. When switching services the app hangs. It is quicker to force quit the app, reopen and select the service you want.
The UX needs some improvements, I suspect it was designed by developers not UX designers. The key drop down doesn’t indicate which key was the original. There is no mode that hides the menus.
Please make libraries local - requires internet always
by Jacob Flaherty
Over Prime, users, and other great features, why wasn’t local song storage and services built out?
This app requires a constant internet connection, and since it’s free and doesn’t arguably even need cloud storage, I can’t possibly understand why. Please provide a solution soon.
Can’t quickly access my song library, especially with poor internet. This is not acceptable.
Great for Existing Songs but the Create New Doesn’t Seem to Save.
by Lindisima M.
I love Charts for the way we can find and play most of the songs we like to play in our worship service. I also love that in existing songs that you can find in the song library it’s possible to change the key that it’s in. I gave a 4 star instead of a 5 star because there was a song I wanted to play through charts that wasn’t listed in the song library.
So I thought I would try the Create New option. The tutorial made sense and I was able to type in the format of the song I wanted, and I hit save and it closed the chord editor and it was on the first screen where it has the song name and artist name. I hit save from there and nothing seemed to happen, no acknowledgement message or change of screen. So I tried searching for it in the song library, but it didn’t show up. Which makes me think that it didn’t save the song I entered, “Suelto.”
If the developers would please look into this I would greatly appreciate it!
Have a Problem with Charts by WorshipTools? Report Issue
Why should I report an Issue with Charts by WorshipTools?
- Pulling issues faced by users like you is a good way to draw attention of Charts by WorshipTools to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Charts by WorshipTools customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Charts by WorshipTools.
