Heinens Status

Last Updated on 2024-08-26 by Heinen's

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App has problems

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Common Heinens Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Heinens app on iOS and Android devices. Solve all Heinens app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Heinens iPhone Issues and Solutions

Heinens iOS app crashes, not working, errors
Heinens iOS app network issues
Heinens on iOS has black/white screen

Heinens Android App Issues and Solutions

Heinens has errors/crashing/not working
Heinens server network connectivity issues
Heinens has black screen

Heinens iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Heinens app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Heinens app crashes or not working on Iphone (iOS):

Close and restart the Heinens app on iPhone
Update Heinens app to the Latest Version for iOS
Uninstall and reinstall Heinens iPhone app
Update your iPhone to the latest iOS version

Fix Heinens on iPhone unable to connect to server/internet connection issues::

To resolve Heinens network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Heinens black/white screen (blank screen) on iPhone:

Follow the Heinens iOS app troubleshooting guide Here →

Heinens Android App Issues and Solutions

Fix Heinens not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Heinens app issues:

Force Stop the Heinens App
1. On android, goto "Settings" » click Heinens app. » click "Force Stop".

Update Heinens to the latest version on PlayStore

Clear Heinens App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Heinens app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Heinens.

Fix Heinens unable to contact server/ Heinens internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Heinens » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Heinens » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Heinens on android.

Solve Heinens black/white screens issue on Android:

Follow the Heinens android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Heinen's, developers of Heinens.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Heinen’s Website

Privacy Policy: https://www.heinens.com/policies/

Developer: Heinen's Grocery Store

About this app

To order groceries through the Heinen’s app, you’ll need to create or log into your Tasteful Rewards account. All orders are fulfilled by Heinen’s associates who will carefully pick and pack only the best quality groceries for you. Order groceries for pickup or delivery with the Heinen’s app! It’s everything you love about Heinen’s in the palm of your hand! From produce to essentials, we’ve got online shopping in the bag. Not a Tasteful Rewards member? You can easily join through Heinens when you create your account and start saving today.