Contact Heinens

Contact Heinens Support


Company Name:

About: Order groceries for pickup or delivery with the Heinen’s app! All orders are
fulfilled by Heinen’s associates who will carefully pick and pack only the
best quality groceries for you. It’s everything you love about Heinen’s in
the palm of your hand! Benefits & Features: Free curbside pickup Alcohol
to-go Groceries picked and packed with care by trusted Heinen’s
associates Browse and shop Heinen’s weekly ad deals .


 
  2024-08-26

Heinens Customer Service 👿🤬😡😠💢😤

Heinens Contact Information

Listed below are our top recommendations on how to get in contact with Heinens. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Heinens. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Heinen's



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Heinen’s Website

Privacy Policy: https://www.heinens.com/policies/

Developer: Heinen's Grocery Store







Read 3 Customer Service Reviews 😭😔💔

3.1 out of 5

If your goal was to make customers the enemy, you succeeded

2023-03-08

by Knitgrrl.com

* forcing people to input their Heinen’s card number or no sale for you, what is this, the Giant Eagle self checkout lane? I refuse to shop there at all now.

* no family cart option! Super inconvenient.

* EXTREMELY limited pickup slots so guess what, you have to pay $9.95 no matter what. Have fun competing against the Rocky River boat people who use $10 bills as tissue paper! (Or just go there in person and let the no-mask-wearing middle aged white guys give you COVID. What an excellent choice for the medically vulnerable!)

* no payment option other than CC, no PayPal, nada

* the absolute temerity of asking for tips on top of the $9.95! Why don’t you pay your own drivers properly?! If the slots are limited to 5 per hour as they seem to be, you are raking in $50/hr on top of the products you are selling, and you can afford it.

* I knew it was the beginning of the end when you started installing cart racks in your parking lots but wow, you really stepped up the level of garbage people nonsense on this. I have been a loyal Heinen’s shopper for decades. DECADES. I have defended you against everyone who says you are overpriced, explaining that your level of service more than makes up for it. No longer. This is a gross cash grab and you should be ashamed.

Goodbye

2023-03-15

by Redshirt8188

I shopped at Heinen’s weekly through Instacart. I was able to shop at Heinens and other stores with Instacart, but now they want me to pay a higher fee for only Heinens. No thanks. I’ll take my weekly business to other stores.

If your goal was to make customers the enemy, you succeeded

2023-08-09

by Knitgrrl.com

* forcing people to input their Heinen’s card number or no sale for you, what is this, the Giant Eagle self checkout lane? I refuse to shop there at all now.

* no family cart option! Super inconvenient.

* EXTREMELY limited pickup slots so guess what, you have to pay $9.95 no matter what. Have fun competing against the Rocky River boat people who use $10 bills as tissue paper! (Or just go there in person and let the no-mask-wearing middle aged white guys give you COVID. What an excellent choice for the medically vulnerable!)

* no payment option other than CC, no PayPal, nada

* the absolute temerity of asking for tips on top of the $9.95! Why don’t you pay your own drivers properly?! If the slots are limited to 5 per hour as they seem to be, you are raking in $50/hr on top of the products you are selling, and you can afford it.

* I knew it was the beginning of the end when you started installing cart racks in your parking lots but wow, you really stepped up the level of garbage people nonsense on this. I have been a loyal Heinen’s shopper for decades. DECADES. I have defended you against everyone who says you are overpriced, explaining that your level of service more than makes up for it. No longer. This is a gross cash grab and you should be ashamed.


Have a Problem with Heinens? Report Issue




Why should I report an Issue with Heinens?

  1. Pulling issues faced by users like you is a good way to draw attention of Heinens to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Heinens customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Heinens.


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