CaixaBankNow: Online banking Reviews

CaixaBankNow Reviews

Published by on 2025-02-13

🏷️ About: Your online bank from your mobile phone with CaixaBankNow. Download the CaixaBankNow app now, get access to a wide variety of services and make all the usual bank transactions online.


       


Overall Customer Experience 😎


😎 Positive experience
39.7%

🫥 Neutral
36.3%

🤬 Negative experience
24.0%

~ from Justuseapp.com NLP analysis of 2,477 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy and friendly to use

- Makes online banking really simple

- Fast and convenient

- Nice and clean design, works with no issues



Read 27 Customer Service Reviews 😠💢

4.8 out of 5
App Crashes :(

Your app is suddenly not working. It crashes upon opening. What a happened? Update seems to have ruined it :(
Help!!

La Caixa are crooks

They steal your money with no explanation and have ZERO customer service. I’ve used La Caixa over 20 years and it used to be a friendly bank but now are nothing but modern pirates who are rude thieves. Find a better bank…

437mb app!!

CaixaBankNow is nearly have a GB - that's v sloppy engineering for fairly basic functionality. Please address

Clunky

Me experience with Caixa, and CaixaBankNow , is that it only works 50% of the time. Authentication is non-functional. This so frustrating because my utilities and my car insurance seemed to be locked in. No clear solutions are ever offered, even when visiting the local branch. The people are polite and Caixa’s public relations department works overtime trying to sell me solutions for every problem except their basic banking challenges. I’m sure half of the good reviews on here are written by them.

One Of The Worst.

There is no way that they have earned a four star rating with CaixaBankNow.

It is thus far (6 months) completely unusable.

I suppose it’s possible that it could be different in Spanish, but in English it is garbage.

It logs me out of all the apps every single time I try to use them, and tells me my password is incorrect on both, so when you combine the banking app, with the “pay” app, with CaixaBankNow you’re trying to use to make a purchase, all with a time limit, it is impossible.

Very frustrating.

Bed customer service

Very bed service. I m contacting the customer service for this morning to one month and no Brady answer for my questions

I have to create a new password every time

A pain in the neck, to say the least. I have to create a new password every time I try to use CaixaBankNow . The previous password never works. It has been like this since I first used it. What gives?

Need improvement

Very slow working app, have to switch between apps to authorize transactions. Gets stuck on login everyday, even though I have a new iPhone 13 Pro. Has too many ads trying to sell caixa products

Slow..

Compared to apps from other banks CaixaBankNow is so slow that I dread to use it. It works, but like the web based banking site, pushes many other unwanted products. This causes clutter and is perhaps one of the reasons for the slow performance.

Hire a UI Designer

CaixaBankNow needs a complete overhaul. Yes it’s functional but the design is the worst and everything is so difficult to find/do!

Not user friendly

CaixaBankNow is not user friendly,it is hard to understand and check your transations. Just a suggestion copy the BoA app it is much better.

Still buggy

The day after Christmas CaixaBankNow opens to the greeting page, but then nothing happens. Your touted improvements can only be appreciated if CaixaBankNow actually opens. ¡Bon natal!

CaixaBank Sign not detected

CaixaBank Now fails to detect that CaixaBank Sign is actually installed. Every time you open CaixaBank Now, you get the message suggesting to install CaixaBank Sing.

Also, Bizum doesn’t work with decimals. 12,70 Eur fails, while 13 Eur works.

English version poorly tested

UPDATE: Feb 2019
My old problems seem to be related to not being on the latest iOS version. It still shouldn’t be broken but now that I’m on iOS 12 things are better. I agree with others about integrating the Pay app into the main app. That would be nice. Otherwise CaixaBankNow does what I need it to.

just updated to the latest version and app can't even load--AGAIN! FIX IT. also fix your app support link to go to somewhere i can get help and not back to CaixaBankNow store.

Multi currency accounts problem

If you have say a Euro , dollar and sterling account , you CANNOT move funds from one to the other. URGENT FESTURE PLEASE ( already requested last year ). Thanks.

Good app

Nice and clean design, works with no issues.

Caixa Sign In

Excelente servicio

Experience

Fast and convenient!

Friendly

Easy and friendly app to use. Makes online banking really simple.

The best!

The Best App now!

App crashing!

I’ve had CaixaBankNow for almost a year and it’s worked beautifully... until yesterday. You app is so buggy it won’t even load! FIX IT!

Easy to Use!

The new version with the secure confirmation is easy to use!

App perfecto. Gran servicio

App perfecta gran servicio

La mejor

The best bank! 💪☺️

Better than other banks I experienced

Sometimes there is bugs but they update it so fast to correct them. I like it.

International transfer

Awesome to be able to do transfers on your mobile even international!!

Bien app

Very good app for my needs.



Is CaixaBankNow Safe? 🙏

Yes. CaixaBankNow: Online banking is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,477 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for CaixaBankNow Is 62.3/100.

Safety Analysis

87.4% of users say app is Safe 👍
87.4%

9.0% of users have Some Concerns ⚠️
9.0%

3.5% of users say app is Risky 🚨
3.5%


Is CaixaBankNow Legit? 💯

Yes. CaixaBankNow: Online banking is a totally legit app. This conclusion was arrived at by running over 2,477 CaixaBankNow: Online banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CaixaBankNow Is 100/100..

🔏 Privacy & Data Safety

CaixaBankNow collected the following data from you:

  • Data Used to Track You:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Usage Data

How was your experience with CaixaBankNow: Online banking? Post a Review




Features

Make a Bizum from CaixaBankNow! You can now send and receive money directly from Bizum without knowing the account number, only with a phone number.

Download the CaixaBankNow app now, get access to a wide variety of services and make all the usual bank transactions online.

◉ With the app CaixaBankNow, you can now send money for free to any phone number through Bizum.

Your online bank from your mobile phone with CaixaBankNow.

Consult the details of every transaction you’ve made in your bank accounts in an organized way (transfers, incomes, receipts, cash money in your card…).

  Contact Support
Developer:
"la Caixa"

Contact e-Mail:

Website: