🏷️ About: Download the MassMutual app to manage your life insurance and retirement account details in one place and on-the-go: you can handle payments, review balances, pay down premiums, review policy info, and much more! With the MassMutual app, you can: • See your MassMutual detailed policy information, including policy bill, tax and annual statements • Navigate account details with ease, using intuitive navigation and enhance.
by Nick0212
Making payments is way too difficult. One insurance policy doesn’t allow payments online while them another policy just returns an error anytime I try to submit a payment from my bank. This has been a problem for a long time even before the latest version of MassMutual. The fact that I have to make payments via phone or mail is ridiculous.
by ThunderRoad61
Went to pay my premium on app as I have always done. Option to do so wasn’t there anymore and it said that I did not have any payments due at this time…which was clearly false. What’s the point of MassMutual if you can’t make a payment? Had to log in via website and re enter all my info. No sense.
by Great TD Game
“Account information not available at this time.”
“Sorry, we encountered a problem.”
I’ve experienced constant problems, both with MassMutual and it’s ability to link to others like Mint. It’s also puzzling why this app has so many different apps.
by BabyJoyRage
Always says “service unavailable” and occasionally when I do get in, MassMutual has zero features and is completely useless. The old app wasn’t great either but at least it was functional. A waste of space.
by Keepwell
My life insurance (but not my disability Insurance) policy was transitioned to their new Coverpath platform without any information sent to me about this change. Now I can no longer pay my bill online and I cannot see my previously selected beneficiaries.
by NYS PAROLE
Still cannot access account info. Initial login screen brings me to another login screen that does not work. Frustrating!!!
by JGSJD
I have tried repeatedly without success to log in. It just spins and spins and spins and then asks you to log in again as if nothing ever happened.
by 66942020
I have electronic automatic payments on my policies and it didn’t work so I now have a late due payment on my record.
by AKNakita
New version is totally jacked up for iPhones
by Ggskids
Unable to access my account. Policy not showing after making payment. Keeps asking me to allow them to text me a code. I did this multiple times.
by Difficult App User
Not a fan at all with this new app...difficult to access, difficult to move through, I tap to go back and forth..nothing.
And another thing, add a nickname to submit a review... try again, that one is taken 9 x ? Very user unfriendly.
There is no way 2 of those nicknames were taken..
by Make India Great Again.
I wish I can able to add more than one person in MassMutual . We are 4 family members and I would like to keep track on all 4 members life Insurance policy’s. Please make it happen where I can see all 4 of us life insurance policy. Please allow to add more than one person insurance policy. Thank you.
by Onondaga1948
I would like the ability to change payment accounts for annuities and National Financial Services.
by Murfanza
This is very well designed and organized app. It has all the relevant information I need. Keep up the great work!
by Gfdaawerttyuu
MassMutual is easy to use and quick. Thank you!
Yes. MassMutual is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 4,167 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for MassMutual Is 27.9/100.
Yes. MassMutual is legit, but not 100% legit to us. This conclusion was arrived at by running over 4,167 MassMutual User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MassMutual Is 40.3/100..
MassMutual works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Please note that in order to use the MassMutual app, you’ll need to have an account or policy with MassMutual.
If you are already registered on MassMutual.com or with the MassMutual app, you can login with the same username and password.
Registration is a few easy steps.
