CherrU app not working? crashes or has problems?

CherrU Status

Published by LBE Tech

CherrU is here to end your search for fun short videos and interesting souls
throughout the world. On CherrU, you can watch short videos posted by people
nearby and faraway.

I have a problem with CherrU

Are you having issues? Select the issue you are having below and provide feedback to CherrU.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with CherrU: Video Chat & Live Call? Report Issue

Common CherrU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CherrU app on iOS and Android devices. Solve all CherrU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CherrU iPhone Issues and Solutions

CherrU iOS app crashes, not working, errors
CherrU iOS app network issues
CherrU on iOS has black/white screen

CherrU Android App Issues and Solutions

CherrU has errors/crashing/not working
CherrU server network connectivity issues
CherrU has black screen

CherrU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CherrU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CherrU app crashes or not working on Iphone (iOS):

Close and restart the CherrU app on iPhone
Update CherrU app to the Latest Version for iOS
Uninstall and reinstall CherrU iPhone app
Update your iPhone to the latest iOS version

Fix CherrU on iPhone unable to connect to server/internet connection issues::

To resolve CherrU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CherrU black/white screen (blank screen) on iPhone:

Follow the CherrU iOS app troubleshooting guide Here →

CherrU Android App Issues and Solutions

Fix CherrU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CherrU app issues:

Force Stop the CherrU App
1. On android, goto "Settings" » click CherrU app. » click "Force Stop".

Update CherrU to the latest version on PlayStore

Clear CherrU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CherrU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CherrU.

Fix CherrU unable to contact server/ CherrU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CherrU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CherrU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CherrU on android.

Solve CherrU black/white screens issue on Android:

Follow the CherrU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LBE Tech, developers of CherrU.

43.48% Contact Match

Developer: HIGH STUDIO LIMITED

E-Mail: [email protected]

Website: Visit CherrU Website

About this app

Check out videos shared by creative people and discover amazing content that may suit your tastes perfectly. On this app, you can watch short videos posted by people nearby and faraway. You can skip short videos you don’t like or end video chats with one tap should things get boring. Each short video comes from a friendly stranger who wants to share the excitement in their life with the world. this app is here to end your search for fun short videos and interesting souls throughout the world. Check their profile and videos first and decide for yourself if you want to know more. Feel free to discover people you’re interested in and connect with new people as you please. No more blurry, choppy, or pixelated videos. It’s up to you what you want to watch and who you want to know more about! What’s your passion? If you have any problems, this app moderation team and customer support team are right here to help you. Look your best and show your charms with a little help from our beauty filters. You can also report and block anyone or anything that seems suspicious or offensive. Just be yourself. Come join this app and see the world on your screen! Get to know different lifestyles in different cultures in HD. Are you a sporty, smart, or arty? Feeling nervous on camera?