V-Thru app not working? crashes or has problems?

V-Thru Status

Last Updated on 2024-06-14 by V-Thru Technologies

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Common V-Thru Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot V-Thru app on iOS and Android devices. Solve all V-Thru app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

V-Thru iPhone Issues and Solutions

V-Thru iOS app crashes, not working, errors
V-Thru iOS app network issues
V-Thru on iOS has black/white screen

V-Thru Android App Issues and Solutions

V-Thru has errors/crashing/not working
V-Thru server network connectivity issues
V-Thru has black screen

V-Thru iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever V-Thru app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix V-Thru app crashes or not working on Iphone (iOS):

Close and restart the V-Thru app on iPhone
Update V-Thru app to the Latest Version for iOS
Uninstall and reinstall V-Thru iPhone app
Update your iPhone to the latest iOS version

Fix V-Thru on iPhone unable to connect to server/internet connection issues::

To resolve V-Thru network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix V-Thru black/white screen (blank screen) on iPhone:

Follow the V-Thru iOS app troubleshooting guide Here →

V-Thru Android App Issues and Solutions

Fix V-Thru not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent V-Thru app issues:

Force Stop the V-Thru App
1. On android, goto "Settings" » click V-Thru app. » click "Force Stop".

Update V-Thru to the latest version on PlayStore

Clear V-Thru App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "V-Thru app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch V-Thru.

Fix V-Thru unable to contact server/ V-Thru internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click V-Thru » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got V-Thru » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch V-Thru on android.

Solve V-Thru black/white screens issue on Android:

Follow the V-Thru android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at V-Thru Technologies, developers of V-Thru.

About this app

V-Thru brings the drive-thru experience to all of your favorite stores. V-Thru is a new smart way to order things. Ordering with V-Thru is easier, faster and safer.