Great Clips Online Check-in app not working? crashes or has problems?

Great Clips Online Check-in Status


I have a problem with Great Clips Online Check-in

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17 Problems reported in the last 24 hours

Most reported problems

Not working
34.6%

Something else
34.6%

Login
19.2%

Connection
11.5%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
M
Mike:

Online check-in not working

D
Dan Perfetti:

'application error: a client side exception has occured while loading app.great clips.com (see brows)

W
Warren:

The app on my iphone shows nothing. I cannot make any appointment.

📋 9 Reported Issues:

K
KEN PERRY 2025-03-03

IPhone check in shows error message

A
Angela McDaniel 2024-12-03

"Sorry something went wrong. Salon status not available. Check-in unavailable"

R
Richard Clark 2024-06-16

After years of working, I just received this message: "Sorry! Something went wrong. Salon statuses are not available, try again. I try again with the same result. There is also another notification below that says "Check-in unavailable. Online Check-in is temporary unavailable for this salon. Walk-in customers accepted during business hours" I uninstalled then reinstalled with no help. Using LG phone Android. I tried re-starting my phone with no help.

D
Donald Saylors 2024-05-11

I have a Samsung Galaxy Phone, and my Great Clips App suddenly stop working correctly. I can no longer check in on-line. It was working, but suddenly stopped. When I launch the app, it loads but I receive a notification that says "Sorry! Something went wrong. Salon statuses are not available, try again. I try again with the same result. There is also another notification below that says "Checkin unavailable. Online Check-in is temporary unavailable for this salon. Walk-in customers accepted during business hours". I go to another salon, and it still doesn't work. Since it stopped working, I've attempted to uninstall and reinstall the app, but get the same result. I've made no new setting on my phone since the last time it was working on this same phone. I've powered off and on several times, and all my Samsung A51 s oftware updates are up to date. Any ideas?

R
Rick 2023-06-19

great clips app no longer working. uninstalled, reinstalled just get blank green screen.

B
Bob Kreft 2023-06-12

The app froze upon start up. I restarted my phone without any luck. I un-installed the app. Now all I get is the "Something went wrong. Try again" screen. I've tried again and again without any luck.

S
Steve 2023-02-26

I'm unable to check-in to any salon & receive a "check-in unavailable " notice. I've uninstalled & reinstalled the app to no avail. Any help would be appreciated.

J
Joni Eddy 2022-11-20

I am unable to download the app update. It always asks me to sign in with my Apple ID, then always locks out. I have deleted the app and reinstalled it, but only get the older version.

M
Mark Nicholson 2022-03-09

The new app crashes each time I try and open it. It locks up my phone requirng me to reboot my phone. I can't even Uninstall the GreatCips app and I certainly can't make a haircut appointment.

Showing 1-9 of 9 reported issues:


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  Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Great Clips Online Check-in Website

Privacy Policy: http://www.greatclips.com/privacy-policy

Developer: Great Clips




‼️ Outages Happening Right Now

  • May 09, 2026, 08:32 PM

    a AndroidOS user from Spartanburg, United States reported problems with Great Clips Online Check-in : Login

  • May 09, 2026, 05:10 PM

    a ChromeOS user from San Mateo, United States reported problems with Great Clips Online Check-in : Login

  • Apr 11, 2026, 07:14 PM

    a Windows user from Colorado Springs, United States reported problems with Great Clips Online Check-in : Not working

  • Mar 17, 2026, 06:24 PM

    a Windows user from Bradenton, United States reported problems with Great Clips Online Check-in : Login

  • Mar 09, 2026, 08:42 PM

    a AndroidOS user from Chicago, United States reported problems with Great Clips Online Check-in : Not working

  • Dec 31, 2025, 06:22 PM

    a AndroidOS user from Indianapolis, United States reported problems with Great Clips Online Check-in : Not working

  • Dec 11, 2025, 07:14 PM

    a Windows user from Michigan City, United States reported problems with Great Clips Online Check-in : Login

  • Nov 10, 2025, 03:51 PM

    a iOS user from Lisbon, Portugal reported problems with Great Clips Online Check-in : Connection

  • Nov 01, 2025, 07:29 PM

    a iOS user from Round Rock, United States reported problems with Great Clips Online Check-in : Not working

  • Oct 15, 2025, 02:25 PM

    a user from Erie, United States reported problems with Great Clips Online Check-in : Connection

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