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⚠️ Most reported problems ⚠️

Not working
31.3%

Crashes
25.0%

Login
18.8%

Account
12.5%

problems reported in the last 24 hours

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Common ZACOHome Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zhiyi Technology (HK) Limited, developers of ZACOHome.


Verified email  

Contact e-Mail: support@robovox.eu




About this app

For example, the suction power can be reduced in the study if the robot needs to be a little quieter or increased in the kitchen to suck up every last crumb.  The this app app allows you to integrate your robot vacuum cleaner to your smart home system and allowing you to also operate your ZACO by voice control.  Extensive map management with room and zone classification, individual cleaning schedules and customizable suction power are just a few of the many app features.  ZACOHome is compatible with the following ZACO robot vacuum cleaner models: A9sPro, A10 and V5x (purchase date after mid 2020).  When cleaning for the first time, the robot automatically creates a map, which can then be adjusted as desired.  The ZACO robot specifically omits these on its cleaning trip.  Of course, the robot can also be controlled manually using the remote control function.  Carpet zones, for example, are automatically cleaned with maximum suction power and purposefully left out when mopping.  Even after cleaning, the robot's routes can be tracked in the cleaning history.  With the this app app, you can keep your robot up to date at all times, because firmware updates can now be conveniently installed on your robot via ZACOHome .  This gives you ultimate control over your ZACO robot.  Thanks to the real-time map view, you can always keep an eye on the progress of the cleaning even when you're on the move.  With the this app app, you can conveniently control your robot from anywhere.  Of course, you can also select rooms that have been previously divided up for cleaning.  The timer function can be set according to your needs for each room, map or to-go zone individually by day and time.  Cleaning modes such as circulating spot mode as well as edge cleaning can be activated here.