Aella App Reviews

Aella App Reviews

Published by on 2025-02-21

🏷️ About: Aella takes the hassle out of Finance - whether you are a business or an individual, we put control back in your hands with simple, straightforward products. Our "true north" is designed to help customers build financial independence by building simple products; loans, investments, bill payments, micro-insurance plans, and peer-to-peer money transfers.


       


Is Aella App Safe to Use?

We Investigate the app owner's website (Aellaapp.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🫥 Neutral
50.0%

🤬 Negative experience
36.0%

😎 Positive experience
14.0%

~ from Justuseapp.com NLP analysis of 197 combined software reviews.

Is Aella App Safe?
Aella App appears generally safe, but use with caution.
28.1/100

  Safety Analysis »»

Is Aella App Legit?
Aella App appears legitimate, though exercise caution.
128.1/100



Read 20 Customer Service Reviews 😠💢

2.9 out of 5
This app is a thief

You people are bunch of thieves, on Sep when I needed money I downloaded AellaApp and they wanted to give me 2k and it was declined immediately. So deleted AellaApp afterward. Just on November they started sending sms messages to me that I was one of their best customers. HOW? How was I your customer? Just 2 days after they debited me 12k from my bank Account. On reaching out to them via Email they told me that a male family used my card to collect money from them on which I was the only one staying and no one has access with my card. They told me to mention a name that comes my mind to them so they can help me. Now they did not refund the money. I just want to beg anyone that feels AellaApp is useful, they are thieves, they won’t give you money and they will find ways to collect money from you. Ole people
God will punish you all

Aella is a Fraud App

I have AellaApp on my phone quite sometime now on the 2 march 2023 I decided to fund the account immediately I funded the account it send me a message that account is deactivated so that means I can withdraw or make any more transactions on the account. Telling me to upgrade my account but the tier to upgrade can’t click any on the upgrade page

FRAUD

In all you do, do not link your bank card with Aella. They still keep your card details even after you have unlinked the card from AellaApp . I unlinked a particular card and I was still debited on the bank card.

I complained about this on their twitter handle and they blocked me. Which shows they are fraudulent.

Why will they keep bank card details that been unlinked?
Why do they have to block me from reaching them on Twitter for complaining?

Useless app

I’ve never defaulted on your loans but because I’m financial down this period and you couldn’t reach out to me for a day your agents started calling my contacts for a loan of 2600. That’s bad. If you’re not capable of giving out loans then close your company. I rate you guys no star at all

Fraud bank

Well i download this so called aella app and I sign up and filled every informations needed, I sent money from my PalmPay bank to this so called aella app. Fine!!! I saw the money on my aella there sent me a notification saying, your Aella account has been credited. Then after that, I want to withdraw the money out of my aella app and it’s saying wallet has been disabled?? Why ?? How ?? This is a fraud banking app because how can someone waste data and download AellaApp and not gain anything good?. Is this how you guys steal from your customers ?? I advice you better don’t download AellaApp because it’s a bag of trash !!!!😤😤😤😤

Loan took out money from card binding three times without loan being disbursed

This is the most dumbest app on
AppStore. First they won't let you get a loan and secondly they request for your bank card and if you bind it they keep withdrawing your money and your loan will never be granted. AellaApp should be flagged.

Ll

Pls before downloading go to their sites to see complains ohh do not be carried away, they would give you loan but with time they would defraud you by restricting your account with any money you have in it, they are theives, you people restricted my 266,000 and I later got to know they don’t have an office to call or go and when u send them email about them restricting your account you can no longer write to them, and it’s not been powered by any cb

FRAUD APP

Hey, I will advise you not to download nor wast your time setting up AellaApp and inputting all your vital informations on it. It’s a scam app, I setup AellaApp , added money to AellaApp and immediately it was funded I tried to transact from app and up till today I can’t do anything from AellaApp it always say “oops wallet deactivated” which wallet, what wallet. How did it get activated ???? It’s just a waste of time, sub and may God punish anyone behind AellaApp because I did it at the time of emergency. May you not know a better today and tomorrow you foolish people stealing from people

Fraud app please download they'll seize your money and deactivate your account

I registered and updated my details to bronze after bronze showing verified I funded the account from my palmpay tried withdrawal but I was told my account had been deactivated I was asked to upgrade click on both silver and gold but they ain't responding I complained to the customer care I went through lots of processes and provided everything they asked but they can't rectify it I was told to be patient they're work on an upgrade till now they ain't responding again.. You people stole from me

Aella App you’re just a waste of time

You’re just a waste of time to me .
I spent more than four hours in your website and App just to create an account with you people it was just a waste of time including the data I wasted o😠 I changed passwords more than 5 times still bringing incorrect password , it was working on the website but it isn’t working on the Aella App why ? Can you give me an explanation for that !
With all the information , ID card, Email and BVN I dropped hmm ! Nothing should go wrong with my old account and information😡
AellaApp is meaningless to me 💯

Complain

Why can’t I get another loan. It’s showing hurray I can request for another loan but when I request it keeps saying I’m not eligible to get a loan. Please check my record and fix this because I’ve never defaulted

Aella’s my go-to! Helps me keep track of cash and move it easily. Simple and handy!

Aella’s my go-to! Helps me keep track of cash and move it easily. Simple and handy!

Good loan Company

I took a loan and repayed back in 3 months, they made the loan so comfortable for me, they didn’t call me and start threatening, their workers are not rude despite the fact that they know my address, none of them has never come and harassed me even tho I still defaulted the loan, Good people ❤️

Great app

Smooth user experience! AellaApp 's interface is intuitive, and transactions are quick and hassle-free.

A good loan app

AellaApp is a very reliable app I’ve been able to borrow 10k from Aella without any stress thank you

I love the app

My love for this aella is out of this world, since my friend told me about it, it’s been a smooth ride.

Game changer

AellaApp has changed how I see fintech , looking forward to seeing their growth

Best Loan App

Best App so far and omg they are 100% reliable when it comes to loaning out money and very very considerate

Very good

Customer service at its best with Aella! Quick, helpful responses ensure a smooth user experience.

Loan application error

Great app but still can’t loan keeps bringing an error



Is Aella App Safe? 🙏

Aella App appears generally safe, but use with caution. JustUseApp Safety Score for Aella App is 28.1/100.
This assessment is based on our NLP analysis of 197 user reviews. Combined with the app store average rating of 2.9/5.

Safety Analysis

51.2% of users say app is risky 🚨
51.2%

36% of users say app is safe 👍
36%

12.8% of users have some concerns ⚠️
12.8%


Is Aella App Legit? 💯

Aella App appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Aella App is 128.1/100 .
This conclusion is based on analysis of 197 user reviews.

🔏 Privacy & Data Safety

Aella App collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Diagnostics



How was your experience with Aella App? Post a Review




Features

Our "true north" is designed to help customers build financial independence by building simple products; loans, investments, bill payments, micro-insurance plans, and peer-to-peer money transfers.

We exist to simplify and open up financial access for all in emerging markets - by leveraging technology and widespread mobile adoption, we build products to make an impact at the frontier of Financial Inclusion.

This feature is essential for accurately verifying a user's address and providing access to higher loan limits and tier 3 level transaction limits.

Our app has a feature for verifying addresses, which requires the ability to monitor regions and receive location updates in the background.

For example, we only monitor regions that are explicitly registered by the user and don't monitor location updates when the user is outside registered region.

  Contact Support
Developer:
Aella Credit

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