Mytrip.com app not working? crashes or has problems?

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2 User reports:
App has problems
 User reports 2

2 Problems reported in the last 24 hours

Most reported problems

Something else
80.0%

Connection
10.0%

Not working
10.0%

Summary of Mytrip.com Problems 🔥

- No customer service button on the app

- No manage trip option to cancel or modify

- Employees won’t give employee ID #, direct line or email for callback

- Double booked a ticket then demanded a high cancellation fee

- Put on hold then hung up on numerous times

📋 8 Reported Issues:

C
Caroline Hutton 2023-07-09

when I click on my bookings a page pops up to say We're sorry! Unfortunately, you cannot return to this page. Click the button below to return to the payment page. If you would like to change a name or product, please start with a new booking. I have a booking I don't need to make another one

N
Nancy 2023-04-25

Everytime I select the flight I get...oops something went wrong, start a new trip. Every time I do that I always get a different price and when I select that new one, same thing...oops something went wrong. Not a user friend site. Was trying to get someone home due to death in family.

W
William Sandford 2023-03-08

I have booked flights and tried logging my booking on the app. However I put in the email I used for my booking and the order number but it fails to find my booking. Any ideas why it's not working

K
Khamzat Salmurzaev 2023-01-01

same here

⚠️ Troubleshoot | Report Issue ⚠️
S
Sara Almén 2022-11-07

Hi, I can not log in to your page, what comes up is; The requested URL was rejected. Please consult with your administrator. Your support ID is: DEF-3459007849963449308 Therefore, I will not be able to print my flight ticket etc. My ordernumber is LVKUDG. Grateful for help, Sincerely yours, Sara Almén

M
Martina Trakovicka 2022-10-11

Hi, I can not choose seats or not choose seats. Therefore I can not check in. Martina

E
Ema Vuković 2022-08-16

I have downloaded the MyTrip app, and I have received an e-mail saying I can check-in online, but the app does not offer Check-in option at all.

E
Emily Reed 2022-06-21

When I try add my flight onto the app it says "failed to load flight try again" therefore I cannot check in early via app.

Showing 1-8 of 8 reported issues:


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Common Mytrip.com Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Mytrip.com iPhone Issues and Solutions

  2. Mytrip.com Android App Issues and Solutions

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‼️ Outages Happening Right Now

  • Nov 22, 2025, 08:35 AM

    a AndroidOS user from Greenwich, United Kingdom reported problems with Mytrip.com : Not working

  • Jul 09, 2025, 09:47 AM

    a Windows user from Rüdesheim am Rhein, Germany reported problems with Mytrip.com : Connection

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