Wido Status

Last Updated on 2023-12-26 by Orange Senegal

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Summary of Wido Problems 😠👌🔥

- App freezes and buffers frequently.

- Payment process is problematic and often rejects payments.

- Users have reported being charged but not being able to access content.

- App has been described as "worst ever" and "horrible".

- Bugs prevent users from watching certain shows.

- App is not working since the latest update.

- Users have reported being scammed and not receiving the content they paid for.

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Common Wido Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Wido app on iOS and Android devices. Solve all Wido app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Wido iPhone Issues and Solutions

Wido iOS app crashes, not working, errors
Wido iOS app network issues
Wido on iOS has black/white screen

Wido Android App Issues and Solutions

Wido has errors/crashing/not working
Wido server network connectivity issues
Wido has black screen

Wido iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Wido app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Wido app crashes or not working on Iphone (iOS):

Close and restart the Wido app on iPhone
Update Wido app to the Latest Version for iOS
Uninstall and reinstall Wido iPhone app
Update your iPhone to the latest iOS version

Fix Wido on iPhone unable to connect to server/internet connection issues::

To resolve Wido network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Wido black/white screen (blank screen) on iPhone:

Follow the Wido iOS app troubleshooting guide Here →

Wido Android App Issues and Solutions

Fix Wido not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Wido app issues:

Force Stop the Wido App
1. On android, goto "Settings" » click Wido app. » click "Force Stop".

Update Wido to the latest version on PlayStore

Clear Wido App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Wido app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Wido.

Fix Wido unable to contact server/ Wido internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Wido » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Wido » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wido on android.

Solve Wido black/white screens issue on Android:

Follow the Wido android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Orange Senegal, developers of Wido.