Vroom Status

Last Updated on 2024-01-18 by Vroom, Inc.

I have a problem with Vroom

Are you having issues? Select the issue you are having below and provide feedback to Vroom.

⚠️ Fix Now in One Click

User reports:
No current problems

- Vehicle arrived with some problems, such as backwards windshield wipers and needed fluid changes

- Delayed delivery and communication issues

- Vehicle arrived with damaged windshield and dead battery

- Inaccurate pricing for trade-in vehicle

- Shady business practices and lack of trustworthiness

- Poor communication and updates on purchase status

- Multiple issues with temporary tags and inability to drive purchased vehicle

Common Vroom Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Vroom network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Vroom App
1. On android, goto Settings » Vroom » click [Force Stop]

Clear Vroom App Cache and Data:
1. On android, goto Settings » Apps » Vroom » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Vroom.

On android, goto Settings » Apps or Manage Apps tab.
Click Vroom » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Vroom » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vroom