CarGurus app not working? crashes or has problems?

CarGurus Status

Published by on 2023-11-20

Looking for a used or new car? Find it on CarGurus. We take the guesswork out of
car shopping by running the numbers on tons of cars, providing you with all the
important details, and serving everything up in an easy-to-understand format.


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problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 8 Comments

By Robin Sedgwick   4 months ago


Car gurus app will not install on my iPhone 14 I open the get It tells you to install by double clicking or slide I tried both at least 20x and it just takes you back to the beginning at get

By Tyrone Brown   1 year ago


Not working says bad request

By Jamey Byers   1 year ago


When searching cars the app lists 100s available but only shows 8 to 10! When I look at car info and go back to all, it goes back to the new search! Not all the time, but about 80% of the time. I downloaded the app from Google play and still have the same issue.

By Connor   1 year ago


Your app does not reset correctly and now is stuck in a loop on my phone. The filters are only showing 3, and it’s stuck on Isuzu.

By Connor   1 year ago


Your app does not reset correctly and now is stuck in a loop on my phone. The filters are only showing 3, and it’s stuck on Isuzu.

By M deb   1 year ago


When I click on a car it will initially go to it but then immediately switch and bring up an error message stating that they are sorry and are having trouble. This has been going on for a few days now. Is it an iPhone update issue? I deleted it and downloaded again as well

By Tyrone Hill   1 year ago


When I click on a car it will initially go to it but then immediately switch and bring up an error message stating that they are sorry and are having trouble. This has been going on for a few days now.

By Jacob   1 year ago


Can’t see any saved cars I’ve been following. Says temporarily unavailable. Been like this for about a week now.


Common dislikes about CarGurus app

- Slow app asks to sign in every time

- Have to go back to main page and start filters all over again when hitting back button

- New car search fails to display any vehicles

- No option to increase search mileage from default of 50 miles

- No way to communicate with developer regarding bug fixes

- Report a problem fails

- Allow sellers to list vehicles without even a single picture of the car



Have a Problem with CarGurus: Used & New Cars? Report Issue

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  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CarGurus, developers of CarGurus.


100% Contact Match

Developer: CarGurus, Inc

E-Mail: [email protected]

Website: Visit CarGurus Website



About this app

Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced.  See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on CarGurus . Want to sell your car?  Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary.  Our algorithm is so rigorous that it only rates 30% of cars a good or great deal.  Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer.  We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format.  That means when you see a great deal on this app, you can be sure it’s a great deal.  With access to vetted buyers and smart tools, you can get the offer you deserve. *Finance in Advance is a product of this app, Inc.  Completing a credit application at a dealership may result in one or more inquiries posted to your credit file.  We’ll let you know any time there’s a price drop on a car you’ve saved.  There’s no impact on your credit score, and it only takes minutes.  Subject to final agreement between you & dealership.  You’ll also receive new deals and car recommendations based on your search.  Financing not completed on site.  Looking for a used or new car? Find it on this app.  Sell your car yourself in our private marketplace. 



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