Contact fraenk Support

Company Name: congstar GmbH

About: fraenk is a mobile flatrate app that helps you to book and manage your mobile
phone plan in a cheap and easy way. Now eSIM is available for fraenk.

Rating 4.6/5

Votes 75

2023-02-15

fraenk Customer Service 👿🤬😡😠💢😤

fraenk: Mobile Contract App Contact Information

Listed below are our top recommendations on how to get in contact with fraenk: Mobile Contract App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact fraenk: Mobile Contract App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MeinMagenta Website

Privacy Policy: https://www.telekom.de/datenschutzhinweise/view/173.html

Developer: Telekom Deutschland GmbH

Read 1 Customer Service Reviews 😭😔💔

4.6 out of 5

🥺 🗣️ Share your Experience & Warn Others »

Bad explanation upfront.

2022-04-29

by Frenzerelly

This whole idea sounded great for me, and exactly what I was looking for. Since I am for work multiple months in Germany, and my residence is in the US. For this, I needed a local phone number for the time being. I did not want to get a “pre paid” card, where I physically had to replace my SIM, so the option for e-SIM was what triggered me to open an account with Fraenk. I entered my details, submitted a picture of my European passport , and enter my US address, since I did not want to lie about that. Now the activation is not taking place, since it says I need a German residence. It would be nice you explain the details upfront before someone would go through the process of entering all the data, and then to find out is is not possible.

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