ZoomInfo app not working? crashes or has problems?

ZoomInfo Status

Published by ZoomInfo on 2023-12-20

GATHER QUICK INSIGHTS Connect when it matters most. Pull up company
information on industry, leadership and technographic data to steer
eleventh-hour sales conversations over the line.

I have a problem with ZoomInfo

Are you having issues? Select the issue you are having below and provide feedback to ZoomInfo.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

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Most reported problems

Something else

100.0%

50.0%

Not working

50.0%

Reported Issues: 2 Comments

By Nasser Badir 2 months ago

iOS app not working. Please advise

By Carlos Marquez 8 months ago

When logging in I can get past the welcome page. After selecting the options on the welcome page is does not show me a button to skip or move forward.

Common dislikes about ZoomInfo app

- No response from customer service after submitting a request

- Inaccurate data reported for businesses

Have a Problem with ZoomInfo? Report Issue

Common ZoomInfo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ZoomInfo app on iOS and Android devices. Solve all ZoomInfo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ZoomInfo iPhone Issues and Solutions

ZoomInfo iOS app crashes, not working, errors
ZoomInfo iOS app network issues
ZoomInfo on iOS has black/white screen

ZoomInfo Android App Issues and Solutions

ZoomInfo has errors/crashing/not working
ZoomInfo server network connectivity issues
ZoomInfo has black screen

ZoomInfo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ZoomInfo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ZoomInfo app crashes or not working on Iphone (iOS):

Close and restart the ZoomInfo app on iPhone
Update ZoomInfo app to the Latest Version for iOS
Uninstall and reinstall ZoomInfo iPhone app
Update your iPhone to the latest iOS version

Fix ZoomInfo on iPhone unable to connect to server/internet connection issues::

To resolve ZoomInfo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ZoomInfo black/white screen (blank screen) on iPhone:

Follow the ZoomInfo iOS app troubleshooting guide Here →

ZoomInfo Android App Issues and Solutions

Fix ZoomInfo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ZoomInfo app issues:

Force Stop the ZoomInfo App
1. On android, goto "Settings" » click ZoomInfo app. » click "Force Stop".

Update ZoomInfo to the latest version on PlayStore

Clear ZoomInfo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ZoomInfo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ZoomInfo.

Fix ZoomInfo unable to contact server/ ZoomInfo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ZoomInfo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ZoomInfo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ZoomInfo on android.

Solve ZoomInfo black/white screens issue on Android:

Follow the ZoomInfo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ZoomInfo, developers of ZoomInfo.

100% Contact Match

Developer: Zoom Information, Inc.

E-Mail: [email protected]

Website: Visit ZoomInfo Website

About this app

Find decision makers’ direct numbers, share them with colleagues, export them into your CRM and start calling, right from your mobile device. “The this app Mobile App helps me act quickly on open opportunities. If a deal needs support, I can open ZoomInfo to learn more about the company and scroll through the latest Scoops, then pull up the profile of the CEO or CIO and call them directly from ZoomInfo . this app helps me make that connection right then and there. Pull up company information on industry, leadership and technographic data to steer eleventh-hour sales conversations over the line. Turn meetings into wins. Review pre-meeting briefs on the fly—from learning more about just-added stakeholders to sharing icebreaker questions and building last-minute talking points based on key insights. Connect when it matters most. Download the this app Mobile App today and hit your number faster!