IBM Verify app not working? crashes or has problems?

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Summary of IBM Verify Problems 🔥

- Add account button placement inconvenient for iPhone X users

- Confusing instructions on which accounts to connect and how to enter information manually

- Some users unable to log in or scan codes

- Errors when scanning codes

- Delayed or nonexistent push notifications for authorization codes

📋 1 Reported Issues:

J
Jae 2022-05-09

I recently had to upgrade an Android phone and during the migration, the IBM Verify App, stopped working. Every time I try to connect to an account using the QR code, it fails with, "No authenticator found for that tenant".

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Common IBM Verify Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. IBM Verify iPhone Issues and Solutions

  2. IBM Verify Android App Issues and Solutions

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