UP Faith & Family app not working? crashes or has problems?

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12 User reports:
App has problems
 User reports 12

⚠️ Most reported problems ⚠️
Something else
66.7%

Not working
22.2%

Login
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 24 Reported Issues:

T
Tim 2024-10-12

We have been watching the wishing well. It has stopped for buffering over 20 times. Are you having server problems?

G
Gloria Sprols 2024-01-13

My up with faith and family work great with iPad and iPhone but keeps lagging or buffering every few minutes on my Samsung smart tv's?

M
Martin 2023-12-17

This app flicks slightly while watch the movie on the app.

D
Debby 2023-12-07

Trying to watch season 16 of heartland and it keeps buffering

⚠️ Troubleshoot | Report Issue ⚠️
K
Kimberly Gregory 2023-07-10

I can't get the shows or movies to play. I push play and it bounces back to the option to play instead of allowing me to watch the show or movie

K
Kathy Fowler 2023-02-08

My app is freezing up. It kicks me out of the app. I’ve paid for monthly subscription and it’s not worth it if it keeps doing this

S
Shedrick Coleman 2022-11-13

My app want pull up I think my wife accidentally logged out of it now it want pull up at all

J
James E Pope 2022-09-28

The search feature is not available on the Samsung tv app. When I open the app the screen is full of movie selections and nothing I do brings up a search feature

J
Jennifer 2022-06-22

Just started my free trial a few days ago to see if it's worth the money. Movie was glitching yesterday and now can't even get it to play. When I select it it bumps me completely out of the app. Not a good start when you want me to pay for something.

⚠️ Troubleshoot | Report Issue ⚠️
T
Tarrie 2022-06-18

I cannot watch it streamed on my TV. It continually stops and goes.

D
Dottie Mueller 2022-06-13

I keep getting this message, "this content can not be shown in your country"

N
Nancy Kluth 2022-05-29

How do I cancel. It should be my problem to fix the issues with the service.

N
Nancy Kluth 2022-05-29

Cannot get Heartland season 15. Other issues freezes, no sound, picture pixalets.

M
Mary Shannon 2022-05-26

Having a problem connecting to my TV keeps saying try again error code 402 Dash 013

⚠️ Troubleshoot | Report Issue ⚠️
D
Donna Peirson 2022-05-20

I can get heartland season 15on my iphone but not on my Sony tv. It’s locked on the tv

L
Lisa Edwards 2022-05-14

We like to watch heartland and we can only hear it but can’t see any visual. Help

W
Wendy 2022-05-13

I can't watch season 14 of heartland, I can see and hear it in the background but keeps saying we were unable to load this content, please try again

J
Judy Owings 2022-05-05

Can’t get season 15 on heartland

C
Cindy Murphy 2022-05-04

I am having a problem watching episode 7 and 8 of Heartland. I have been able to watch other episodes of this season without any issues.

⚠️ Troubleshoot | Report Issue ⚠️
L
Lisa Wissmueller 2022-04-29

I gifted my elderly in laws up faith and family . And they couldn’t get heartland to load last night. Richard Tarte

L
Loretta Cottrill 2022-04-12

How come I can’t get any more Heartland after season 15 number 4? I don’t see anymore I can watch after 4! There should be a lot more. Please advise

E
Elaine McPherson 2022-03-27

Cannot log in…stating incorrect password

C
Carlene 2022-03-14

I have requested 3 times to have my subscription canceled and I keep seeing it come up on my visa, please honor my request Carlene Miles

V
Vonda Zaugg 2022-03-05

In October or November I looked up a movie that said I could watch it through Up, Faith, and Family. I don’t think we even watched a movie on it. Somehow it automatically connected to my sons prime membership (it was through this tv) and unbeknownst to us been charging him a monthly fee every since. We have not watched any movies on it because we didn’t know it had “subscribed” us. We would have canceled it if we would have known. We want a reimbursement for the money that has been taken from his account for these last 5 months. Please respond through my email address with a phone number I can contact your company with so we can work this out. Thank you

Showing 1-24 of 24 reported issues:

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Common UP Faith & Family Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. UP Faith & Family iPhone Issues and Solutions

  2. UP Faith & Family Android App Issues and Solutions


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Contact e-Mail: upffinfo@uptv.com


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Developer: UP Entertainment, LLC




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