PADI app not working? crashes or has problems?

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I have a problem with PADI

Are you having issues? Select the issue you are having below and provide feedback to PADI.




⚠️ Most reported problems ⚠️

Not working
47.9%

Something else
31.9%

Crashes
8.5%

Connection
4.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PADI Problems 😠👌🔥

- App took over 7 minutes to load and open

- E-cards hard to download

- Information seems a bit worthless for more than beginner divers

- Doesn't care much for their apps

- Have to pay offsite of the app

- App doesn't have any features that make it worth being installed

- Dive community isn't on this app

- Social website doesn't have anything to do

  32 Reported Issues: 😵🆘🛟🚨📢

David Brooks
2024-02-23

Dive log and training dives do not appear. I stopped / deleted and reloaded app. Still no logs

Georgia Conde
2024-02-21

My dives logged have disappeared and I cannot log any other dives as the app does not find any location.

Egor
2024-02-20

Logged dives disappeared in the app/on the website :( Log out/in doesn't help, neither reinstalling the app.

Edward
2024-01-31

My logged dives are not showing up in my log book. Even when I make a new record, the dive I just put in immediately disappears! I tried restarting the app. Don’t see anything

Badr Rahima
2023-10-30

Hello, My logged dives don’t show in the app and I get an error “oops! An unknown error occurred. Please try again later” Whenever I open the app and my info doesn’t show. Any idea how to fix this or why it’s happening?

Jeff Atkinson
2023-09-02

Logged dives aren't being saved. Jeff

Beau
2023-08-10

Information disappeared from older dives. Only recent dives show notes/ used air/ weight/ etc…

Emily Hellgren
2023-08-03

Not showing logged dives

Brianna Danielle Huff
2023-08-02

The app will not allow me to enter my training dive locations. It cannot be saved permanently or as a draft, so I cannot complete my training course logs. Please help!

George Mountford
2023-02-26

Hi there, I cannot search for any dive sites???? I’m trying to update my log as I’ve 12 dives to add but it simply will not allow me to do this? Please advise anyone? Any tips? Anything I can do on my I-Phone 13 to enable me to proceed? Any help is greatly appreciated thank you

Rolf
2023-02-20

Padi e course aow will not open..it opens untill text has to be shown. Then blank page

Anna Haider
2023-02-10

Hey! I'm a DM in training and am unable to access my course/e-learning for the last 3 days. Can you please let me know if this is a issue at the moment or if I am the only one with that problem? Best regards, Anna

Clive
2023-02-09

Can't login

Cassia Dodman
2023-02-09

When trying to acces e-learning it says 'there was an issue retrieving your course'

Anssi
2023-01-06

Padi App does not reconise any dive sites and thus I cannot log any dives. Same problem with my son, and we are trying to complete the AOWD course! Iphone 11 and 12, latest app.

Rodd Perey
2023-01-01

Will not install to iPhone 11 iOS 16.0

Kev Das
2022-12-16

Not showing any previous logged dives. Won’t search for any dive sites so I can’t log the new dives as this is a mandatory field.

Gijsbertus Zoetbrood
2022-11-27

I am diving in Ocho Rios, Janmaica. The PADI app does not log any divesites. Specifically I am now looking for Dickies Reef. Also this one is not listed… When I type Jamaica or another popular divesite, nothing is listed. Unfortunately I cannot log all other topics of my dives. Please advise

Candy R
2022-11-26

Lost all of my dives and won’t let me input a dive site!

Pia Tregub
2022-10-18

App does not work. E-card and dives are gone!!

Sarah Mica
2022-10-11

I can’t search for a dive site on the app so it’s not letting me log a dive without this info… you should make it so you can enter raw text for this field

Anna Karla Knage Klinge
2022-10-09

All my logged dives are suddenæy gone. How do i get Them back?

Jasmine
2022-10-08

My logged dives on the PADI app are gone.

John Erskine
2022-10-05

Can’t access e cards

Simon De Deney
2022-09-30

App won’t recognise any dive site

Joseph Silva
2022-09-25

I can't sync my app with the web site. The web has my logged dives and my dive card. The app shows nothing. I just updated the app. Same thing. Not syncing.

James Watson
2022-08-24

Tried numerous times and different inputs (co-ordinates,country, place, etc) but am unable to enter anything that is accepted into the dive site field which means it will not register any dives.

Oscar De Felice
2022-08-21

Not possible to search for a dice site

Alex
2022-08-14

As others I can't select a dive site (keeps searching and is empty) and can't just save text there. So cannot save the dive 😔

Maria Blanco
2022-07-31

The PADI App Logbook is not allowing me to select Dive Location, and therefore cannot log dives. I managed to log dive through the online PADI, but it does not sync with the PADI App! Can you please offer some advice or fix the bug? Thanks

Showing 1-30 of 32

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Complete guide to troubleshoot PADI app on iOS and Android devices. Solve all PADI app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

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  2. PADI Android App Issues and Solutions
       


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About this app

Access your eCards, use checklists prepare you for your dive day or vacation, search for local dive centers, and more.  Refresh your hand signals, view this app courses, and learn how to tie pro-level knots in the Learn section.  The this app App™ provides scuba tools and resources at your fingertips, created to enhance your diving experience.  Prepare for your next dive trip with the Dive section of the this app App.  Stay up to date with this app and see everything that this app has to offer!  Use the this app logbook to keep track of all of your dives in one place.