PADI app not working? crashes or has problems?

PADI Status


I have a problem with PADI

Are you having issues? Select the issue you are having below and provide feedback to PADI.



⚠️ Most reported problems ⚠️
Something else
58.2%

Not working
20.0%

Connection
5.5%

Crashes
5.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of PADI Problems 🔥

- App took over 7 minutes to load and open

- E-cards hard to download

- Information seems a bit worthless for more than beginner divers

- Doesn't care much for their apps

- Have to pay offsite of the app

- App doesn't have any features that make it worth being installed

- Dive community isn't on this app

- Social website doesn't have anything to do

📋 32 Reported Issues:

D
David Brooks 2024-02-23

Dive log and training dives do not appear. I stopped / deleted and reloaded app. Still no logs

G
Georgia Conde 2024-02-21

My dives logged have disappeared and I cannot log any other dives as the app does not find any location.

E
Egor 2024-02-20

Logged dives disappeared in the app/on the website :( Log out/in doesn't help, neither reinstalling the app.

E
Edward 2024-01-31

My logged dives are not showing up in my log book. Even when I make a new record, the dive I just put in immediately disappears! I tried restarting the app. Don’t see anything

B
Badr Rahima 2023-10-30

Hello, My logged dives don’t show in the app and I get an error “oops! An unknown error occurred. Please try again later” Whenever I open the app and my info doesn’t show. Any idea how to fix this or why it’s happening?

J
Jeff Atkinson 2023-09-02

Logged dives aren't being saved. Jeff

B
Beau 2023-08-10

Information disappeared from older dives. Only recent dives show notes/ used air/ weight/ etc…

E
Emily Hellgren 2023-08-03

Not showing logged dives

B
Brianna Danielle Huff 2023-08-02

The app will not allow me to enter my training dive locations. It cannot be saved permanently or as a draft, so I cannot complete my training course logs. Please help!

G
George Mountford 2023-02-26

Hi there, I cannot search for any dive sites???? I’m trying to update my log as I’ve 12 dives to add but it simply will not allow me to do this? Please advise anyone? Any tips? Anything I can do on my I-Phone 13 to enable me to proceed? Any help is greatly appreciated thank you

R
Rolf 2023-02-20

Padi e course aow will not open..it opens untill text has to be shown. Then blank page

A
Anna Haider 2023-02-10

Hey! I'm a DM in training and am unable to access my course/e-learning for the last 3 days. Can you please let me know if this is a issue at the moment or if I am the only one with that problem? Best regards, Anna

C
Clive 2023-02-09

Can't login

C
Cassia Dodman 2023-02-09

When trying to acces e-learning it says 'there was an issue retrieving your course'

A
Anssi 2023-01-06

Padi App does not reconise any dive sites and thus I cannot log any dives. Same problem with my son, and we are trying to complete the AOWD course! Iphone 11 and 12, latest app.

R
Rodd Perey 2023-01-01

Will not install to iPhone 11 iOS 16.0

K
Kev Das 2022-12-16

Not showing any previous logged dives. Won’t search for any dive sites so I can’t log the new dives as this is a mandatory field.

G
Gijsbertus Zoetbrood 2022-11-27

I am diving in Ocho Rios, Janmaica. The PADI app does not log any divesites. Specifically I am now looking for Dickies Reef. Also this one is not listed… When I type Jamaica or another popular divesite, nothing is listed. Unfortunately I cannot log all other topics of my dives. Please advise

C
Candy R 2022-11-26

Lost all of my dives and won’t let me input a dive site!

P
Pia Tregub 2022-10-18

App does not work. E-card and dives are gone!!

S
Sarah Mica 2022-10-11

I can’t search for a dive site on the app so it’s not letting me log a dive without this info… you should make it so you can enter raw text for this field

A
Anna Karla Knage Klinge 2022-10-09

All my logged dives are suddenæy gone. How do i get Them back?

J
Jasmine 2022-10-08

My logged dives on the PADI app are gone.

J
John Erskine 2022-10-05

Can’t access e cards

S
Simon De Deney 2022-09-30

App won’t recognise any dive site

J
Joseph Silva 2022-09-25

I can't sync my app with the web site. The web has my logged dives and my dive card. The app shows nothing. I just updated the app. Same thing. Not syncing.

J
James Watson 2022-08-24

Tried numerous times and different inputs (co-ordinates,country, place, etc) but am unable to enter anything that is accepted into the dive site field which means it will not register any dives.

O
Oscar De Felice 2022-08-21

Not possible to search for a dice site

A
Alex 2022-08-14

As others I can't select a dive site (keeps searching and is empty) and can't just save text there. So cannot save the dive 😔

M
Maria Blanco 2022-07-31

The PADI App Logbook is not allowing me to select Dive Location, and therefore cannot log dives. I managed to log dive through the online PADI, but it does not sync with the PADI App! Can you please offer some advice or fix the bug? Thanks

A
Ana 2022-07-26

This app never lets me get to log a dive , always waiting/loading.

M
Michelle Chambers 2022-07-21

I’m trying to log a dive but it won’t search for the dive site?

Showing 1-32 of 32 reported issues:

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