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Company Name: PADI Americas, Inc.
About: The Professional Association of Diving Instructors (PADI) is a recreational diving membership and
diver training organization.
Headquarters: Santa Margarita, California, United States.
PADI Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: PadiAdmin.Android@padi.com
Website: 🌍 Visit PADI Website
Privacy Policy: https://www.padi.com/privacy
Developer: PADI Americas, Inc.
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3 Most reported problems 😔💔
Absolute garbage
by Jim To The P
The app is the single buggiest thing I’ve ever used, eCards are an absolute joke and cost way too much. Any PADI dive center can look you up without a card, so why would I pay for each card and cert? As to the app, assuming you can successfully create an account (doubtful) there are a ton of better apps to use. For what PADI charges for their “specialties” you’d think they’d be able to hire a software developer that didn’t get their qualifications from a Cracker Jack box.
Log Book Doesn’t Work
by Ecuaem
I painstakingly added all of my dives from the past 12 years to the Log after putting up with the app crashing several times, not saving my data, freezing, etc. I just opened the app for the first time in ~8 months and all of my logged dives are gone! The Log tab says I haven’t logged any dives yet. What a waste of time and effort. I also cannot download my eCard. At this point, the app is totally useless to me.
PADI is worth $700 million and is completely useless
by Meaculpaz
I feel like PADI is gouging us at this point. They were sold in 2017 for $700 million and I still have to pay for their garbage software. I pay for an eCard even though I’ve had an eCard in my account previously, but then it disappears from my account. Then when I get my new one the interface is broken so it doesn’t actually display anything in the app so I can’t go diving. I should have stuck with SSI.
Have a Problem with PADI? Report Issue
Why should I report an Issue with PADI?
- Pulling issues faced by users like you is a good way to draw attention of PADI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PADI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PADI.
