InBackground app not working? crashes or has problems?

InBackground Status

Last Updated on 2020-08-17 by SALAH HIJAZI

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Common InBackground Problems & Solutions. Troubleshooting Guide

Table of Contents:

InBackground iPhone Issues and Solutions

InBackground iOS app crashes, not working, errors
InBackground iOS app network issues
InBackground on iOS has black/white screen

InBackground Android App Issues and Solutions

InBackground has errors/crashing/not working
InBackground server network connectivity issues
InBackground has black screen

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InBackground iPhone Issues and Solutions

How to fix InBackground app crashes or not working on Iphone (iOS):

Close and restart the InBackground app on iPhone
Update InBackground app to the Latest Version for iOS
Uninstall and reinstall InBackground iPhone app
Update your iPhone to the latest iOS version

Fix InBackground on iPhone unable to connect to server/internet connection issues::

To resolve InBackground network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

InBackground Android App Issues and Solutions

Fix InBackground not working on Android, crashes, errors or is unresponsive:

Force Stop the InBackground App
1. On android, goto Settings » InBackground » click [Force Stop]

Update InBackground to the latest version on PlayStore

Clear InBackground App Cache and Data:
1. On android, goto Settings » Apps » InBackground » Storage » click [Clear Data] option. This clears both data and cache.
2. restart InBackground.

Fix InBackground unable to contact server/ InBackground internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click InBackground » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto InBackground » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch InBackground

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