Chewy Status
Published by Chewy, Inc. on 2023-12-13 This one’s for the pets. Chewy leads the pack with 2,000+ trusted brands of
food and supplies, 24/7 help from pet experts, and FREE shipping on orders over
$49! Get extra savings off your first Autoship order and 5% ongoing, no
commitments or fees.
Are you having issues? Select the issue you are having below and provide feedback to Chewy.
problems reported in the last 24 hours
Reported Issues: 14 Comments
By John Bronkema 7 months ago
Chewy app won't load. Try to go to Account page & I just get the "Oops" problem loading - try again notification. Been customer for some time now. Please help!
By Elizabeth 7 months ago
I can't open and view any items
By Paula Orwick 8 months ago
My chewy app stopped working says the URL is wrong...I uninstalled it twice turned off phone called my carrier and it still does not work..I believe there is a glitch in your system not mine cause your app is the only one that is not working...
By Lori Towers-Hoover 9 months ago
Updated my phone. Was asked to sign into Chewy app, but I've forgotten my password. Asked for a link to update, got the error message, "oops, something went wrong." I uninstalled and reinstalled, no progress.
By Mike Bluff 9 months ago
i cannot add to cart or buy anything on line for a while
By Cheryl L Nuchereno 10 months ago
I had the Chewy App for a long time and now it says not compatible with device. Why and what changed. Thank you.
By Kathryn Rohrer 1 year ago
My order has not been shipped in over a week. No info on shipping
By Louis Benacci 1 year ago
The font on my iPhone 11 app is huge and I can’t fix it. I have uninstalled it and got it again several times but the font is still so large I can’t use the app
By Nancy L. Rice 1 year ago
I cannot log in to my account, have changed passwords several times, have run virus protection, have shut computer off and back on, nothing works have called customer service twice they have been no help. I have a landline phone as I am very hard of hearing and cannot hear cell phones. I am not using app. I am going to your website on my desktop computer. I would really appreciate it some of your tech people would look into this and find out what the problem is. When I try to log in computer screen just blinks but I do not receive error message just the same log in screen. I have never had any trouble before logging in and I am not having any trouble logging into other sites just Chewy! Please help!
By Paula Ray 1 year ago
App not downloading from Google play store
By Paula Sue Stearns 1 year ago
Wouldn't update. Tried shutting down my Android, then restarting. Finally, I tried uninstalling and re-installing. Won't re-install. Now I don't have my Chewy App at all
By Lynn 1 year ago
Chewy app is not downloading on my iPhone.
By Debra 1 year ago
I really struggle to get my orders in. The death circle delays most of the time.
By Nancy 2 years ago
My app will only work through google
Common dislikes about Chewy app
- Misinformation from customer representative
- Shipping to my area is now done by OnTrac which takes longer than expected
- Cancelled order due to long wait time
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Common Chewy Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Chewy app on iOS and Android devices. Solve all Chewy app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chewy, Inc., developers of Chewy.
100% Contact Match
Developer: Chewy, Inc.
E-Mail: [email protected]
Website: Visit Chewy Website
This one’s for the pets. this app leads the pack with 2,000+ trusted brands of food and supplies, 24/7 help from pet experts, and FREE shipping on orders over $49! Get extra savings off your first Autoship order and 5% ongoing, no commitments or fees. America's #1 Pet Pharmacy carries over 4,000 top-quality medications and 600+ veterinary diet products sourced directly from manufacturers. Search or shop by category for your pet's favorite brands and discover new ones. Send fellow pet lovers items you like with a text, email, or social post while you shop. Read what other customers are saying about products and write your own reviews right from Chewy . It’s everything you love about this app. com, with a few extra tricks just for our app customers. No fees or commitments, just happy pets. Follow their favorite box from our door to yours with our in-app shipment tracker. Change your Autoship delivery to fit your schedule. Now offering compounded medications, too. Need that dog food sooner? Find the best savings of the day on everything from food to treats, toys, supplies and apparel.
