FamilySearch Get Involved app not working? crashes or has problems?

FamilySearch Get Involved Status
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Summary of FamilySearch Get Involved Problems 🔥

- Can only review names on the app, and only able to index on the webpage

- No ability to make your own highlights if needed

📋 6 Reported Issues:

S
Steven Call 2023-03-03

My names reviewed are not being counted. I worry that the names I review are not actually being reviewed, and that t may be wasting my time.

S
Shauna Jones 2022-07-24

It's only allowing me to choose Spanish speaking countries. The United States disappeared from my list .

J
Julie Brinkerhoff 2022-07-06

I plan on teaching about the Get Involved app this Sunday. I cannot get it to work. I get the "Unfortunately an error occurred. Please try again later." message. I have reinstalled the app and that did not help. Is there anything I can do to get it working? Julie Brinkerhoff

R
Rick Wortley 2022-06-30

I keep getting "records for this country are temporarily unavailable. Please try again later"

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V
Vernon Dunn 2022-06-12

When I review names it does not show as having been counted on the app. My concern is not that I get credit but are they actually being reviewed or am I wasting my time? The next question and problem I have, is that when I try to report an issue within the app, it says I have no mail account and that I need to establish one. Nowhere can I find a place to do that. (I do have one on my FamilySearch account.) That message comes up on my iPhone and my iPad, but I can post feedback on my android phone. However none of them, nor my computer on the website recognize that I have done any names.

C
Christine Sorenson 2022-04-14

When I try to review names on the app (iPhone) it won’t load any.

Showing 1-6 of 6 reported issues:

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Common FamilySearch Get Involved Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. FamilySearch Get Involved iPhone Issues and Solutions

  2. FamilySearch Get Involved Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: fsandroiddeveloper@familysearch.org

Website: 🌍 Visit FamilySearch Get Involved Website

Privacy Policy: https://familysearch.org/privacy

Developer: FamilySearch International




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