Philips Air+ app not working? crashes or has problems?

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I have a problem with Philips Air+

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24 User reports:
App has problems
 User reports 24

⚠️ Most reported problems ⚠️
Connection
29.0%

Not working
25.8%

Something else
22.6%

Login
16.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Philips Air+ Problems 🔥

- No way to turn on notifications ONLY when water has run out

- No indication in app if water has run out

- App does not honor notification setting, it keeps resetting it to on

- Even turned off in the app, notification still pull up every time

- Registration in Philips account is not working (in Belarus), air purifier is not connecting

📋 7 Reported Issues:

B
Bud 2023-10-09

App crushes immediately after opening, rendering device basically useless. Is there a plan to fix this, or shall i send the device back?

W
Walid El Lakkani 2023-10-09

Air+ android app crashes immediately when opening. Android states an app bug. Samsung Galaxy A71.

A
Andres 2023-10-04

app crashes as soon as I open it. device no longer controller by Google home

L
Lukas 2023-10-01

The app crashes instantly while opening.

⚠️ Troubleshoot | Report Issue ⚠️
C
Cip 2023-09-30

Air+ android app crashes immediately when opening. Reinstalling would not fix the problem!

T
Thomas Rönnow 2023-09-27

Air+ android app crashes immediately when opening. Android states an app bug! Worked for a month. Updated Android. Cleared cash and so on. Installed on wifes phone where it works. Really annoying not being able to find the problem. Android is getting slow/heavy to use.

S
Stephen Dann 2023-04-20

Air+ android app crashes immediately when opening. Have also just performed a samsung internet update. No updates available. Android states an app bug!

Showing 1-7 of 7 reported issues:

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Common Philips Air+ Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Philips Air+ iPhone Issues and Solutions

  2. Philips Air+ Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: airpurifier.service@philips.com

Website: 🌍 Visit Philips Air+ Website

Privacy Policy: https://www.philips.co.uk/a-w/mobile-privacy-notice/clean-home-app.html

Developer: Philips Domestic Appliances Netherland B.V




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