Contact U M Magic Bus Support

by Rfiner

Every aspect of anything resembling a normal iOS app has been reconstructed from scratch in the most unappealing and unusable way possible in this app. While it seems like a lot of work was put in, it was the wrong type of work that ended in a convoluted app with complex actions using tools and design patterns either from 2010 or invented on the spot. Ugly colors and fonts aside, it is riddled with bugs, an unusable UI, terrible actions, and unclear instructions. Some issues include the following:
- you cannot zoom in then zoom out in the map in one gesture
- busses do not update
- scrolling is shaky and seems like it was built from scratch
- header and navigation are not functional, you cannot go back to a previous page. nothing is standardized or taking advantage of normal app development patterns
- there is a common design pattern of embedding another webpage into another
- inputting text is nearly impossible and you need to scroll to see the entire form
- unclear actions like prioritizing a bus stop number (what even is that???)
- clicking on one page will reset the map’s zoom
- i have no idea how to close models

The University can do much better. Please ditch this app.

by Ravbug

This is easily the worst map app I have ever used. I give DoubleMap a B+ because it had a couple issues here and there. I give this app an F because of how terrible it is at everything it does.

The frame rate is abysmal (< 5 fps on an iPhone 11 Pro), taps take seconds to register, taps miss the buttons and press different things instead, and everything is blurry. Even basic usability like getting to the map and using it are worse. It doesn’t even show you where you are on the map! I hope they re-instate DoubleMap because this app is nearly unusable. I’d give it zero stars if I could.

by Emily N.S.

UI is confusing, the app lags badly, it crashes randomly, and it’s difficult to look at more than one route at a time. The gigantic bus icons cover up the tiny stop icons, making it difficult or impossible to check upcoming arrivals at a given stop if there is a bus anywhere near it on the map. DoubleMap worked just fine. Not sure why we tried to fix something that wasn’t broken, especially since the “fix” is basically unusable. Put the magic bus routes back on doublemap so we can go back to what worked.