Contact WIDEX MOMENT Support
Company Name: Widex A/S
About: Personalize your listening experience whenever you want to.
Take control of
your hearing aid
With a tap you can change program, adjust volume and
mute/unmute your hearing aids directly from the Home screen.
WIDEX MOMENT Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with WIDEX MOMENT. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WIDEX MOMENT. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Widex A/S
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit WIDEX MOMENT Website
Privacy Policy: https://www.wsa.com/services/app-privacy-notice/daily-use-apps/
Developer: Widex A/S
58.33% Contact Match
Developer: Widex A/S
E-Mail: [email protected]
Website: 🌍 Visit WIDEX EVOKE Website
58.33% Contact Match
Developer: Widex A/S
E-Mail: [email protected]
Website: 🌍 Visit Widex BEYOND Website
52.94% Contact Match
Developer: Widex A/S
E-Mail: [email protected]
Website: 🌍 Visit Widex REMOTE CARE Website
Privacy & Terms:
https://global.widex.com/en/support/moment-hearing-aid-app/compatibility
Read 3 Customer Service Reviews 😭😔💔
Garbage but you’ll need it.
by Didimautwo
This app needs a serious update. Battery life has a glitch that tells you your aids are dead even though they’re not. Whatever the audiologist puts on there, you cannot delete( I have Zen profiles I don’t need on there and can’t delete myself). “My sound” should have your pre made profiles in there with the option of creating new ones, not just a creation tab. There’s MAYBE four colors throughout the whole app which makes it bland and depressing. As an app developer myself, I could’ve made this in less than 12hrs, BUT it’s something you need if you want any control over your aids which makes the app even more cringe. I wouldn’t recommend it, but unfortunately you’ll need it, like a car needs gas, if you want any control of what/how you’re hearing things. Step it up Widex.
Worked great until updates
by Janis From NYC
When I first got the Widex hearing aids and downloaded the app roughly one months ago, the whole thing worked fine.
NOW after their app updates they stay connected to my phone for roughly 15 minutes then immediately lose the connection. I’ve tried everything that the support rep suggested to no avail. When I spend $6500 I expect to get what I paid for. But without the app I might as well have spent $500 for a pair at Walmart.
The app is what allows me to set programs for different situations and without it I can’t make it louder or directional, etc.
I’m not just disappointed I’m disgusted and angry.
Buyer beware: software glitch breaking hardware
by Grumpella
I bought my Widex in July 2020. Had a few issues that were fixed. In March of 2021, they started turning off and on spontaneously, which means that they’re saying ‘right’ and ‘left’ into my ears approximately 10-20 times per day. The recent software patch did not fix the issue. In addition, the software issue had burned out transmitters in both aids, meaning that they don’t charge and I can’t hear. This is a real pain, given that a trip to the audiologist takes a few hours for me. I wouldn’t buy these again. I loved my ReSound Linx and wish the audiologist hadn’t suggested this upgrade.
Have a Problem with WIDEX MOMENT? Report Issue
Why should I report an Issue with WIDEX MOMENT?
- Pulling issues faced by users like you is a good way to draw attention of WIDEX MOMENT to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WIDEX MOMENT customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WIDEX MOMENT.
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