Contact Widex Remote Care Support
Company Name: Widex A/S
About: With the WIDEX REMOTE CARE™ app you can get your Widex hearing aids fine-tuned
remotely - in your home, at work or wherever it's convenient for you.
- See
and talk to your hearing care professional by video
- Get your Widex hearing
aids fine-tuned remotely in real time
- Test your hearing aids in real
life
With the WIDEX REMOTE CARE app you can easily connect your phone to your
hearing aids via REMOTE LINK.
Widex Remote Care Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Widex Remote Care. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Widex Remote Care. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 1 Customer Service Reviews 😭😔💔
Nice To Do Remote Appts
by Pchoodly
It’s a long story, but I live in VA and my hearing specialist is in Iowa and we use this app to do virtual appts. So far everything has worked well. I am her first virtual patient so it has been a learning experience for both of us, but I’m an IT guy so I can usually noodle my way through any snags. I only have a couple initial suggestions with the first one likely to be a non-issue for most. When I originally got my remote link, something wasn’t quite right and she mailed me a new one. We both connected to the meeting but since I registered the app initially with the other remote link, I had to uninstall the app and redo the setup. It was simple, but it wasn’t clear that’s what I needed to do. Also, it would be better if the patient didn’t have to fully uninstall the app rather just let them synch up the new remote device. The device serial number is what actually directs the Dr and patient to the right meeting.
Secondly, I like to use my iPad and my case only allows me to prop it open in “landscape” mode but when you’re in the app, the camera doesn’t switch so I have to hold the iPad in front of my face the whole time and it moves around because I usually forget I’m holding it.😂 it would be nice if the camera mode would switch. Likely the app was designed only for iPhone and they didn’t figure someone would connect with an iPad I guess.
Other than that the app has worked very well. If they had the camera fixed I’d give it a 5 star rating.
Have a Problem with Widex Remote Care? Report Issue
Why should I report an Issue with Widex Remote Care?
- Pulling issues faced by users like you is a good way to draw attention of Widex Remote Care to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Widex Remote Care customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Widex Remote Care.
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