Contact WIDEX TONELINK Support
Published by Widex A/S on 2023-06-06 About: Transform your smartphone into a multi-parameter remote control of your hearing
aids. No need to carry a separate remote control device or to touch your hearing
aids.
How to Contact WIDEX TONELINK Customer Service/Support
Listed below are our top recommendations on how to get in contact with WIDEX TONELINK. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WIDEX TONELINK. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Widex A/S
E-Mail: [email protected]
Website: Visit WIDEX TONELINK Website
53.85% Contact Match
Developer: Widex A/S
E-Mail: [email protected]
Website: Visit Widex A/S Website
Privacy & Terms:
https://global.widex.com/en/support/tonelink-hearing-aid-app/compatibility
Reported Issues: 3 Comments
By bogogogogo
Bug: No tones generated when pairing
Nothing heard from my iPhone 6s with iOS 13.4.1 even with sound turned up full-blast. Same thing with another iPhone 6s. Found nothing wrong with both phones’ speaker using a test app. However, works with my older iPhone 6 on iOS 12. Strange.
By 7272253
Basic and not very helpful
You can’t see what program you’re on or even the volume level or whether it’s muted or not. Annoying.
By ebcomm
Does exactly what it’s supposed to do without Bluetooth or a remote.
Cleverly sends inaudible sounds to the hearing aid to control basic features – volume, mute, and program switching. Because it sends sounds that the hearing aid hears, it doesn’t use Bluetooth or near field or require any other hardware.
Have a Problem with WIDEX TONELINK? Report Issue
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Why should I report an Issue with WIDEX TONELINK?
- Pulling issues faced by users like you is a good way to draw attention of WIDEX TONELINK to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WIDEX TONELINK customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WIDEX TONELINK.
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