AYA PAY Wallet Status

Last Updated on 2024-11-14 by AYA Bank

I have a problem with AYA PAY Wallet

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⚠️ Most reported problems ⚠️

Connection

50.0%

Payments

50.0%

24 hour clock ⏰

- Unable to add bank account

- Some functions/buttons are not working

- Poor UI design

- Issues with upgrading full KYC due to missing options in the list

- App logs out unexpectedly while using other functions.

Common AYA PAY Wallet Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve AYA PAY Wallet network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the AYA PAY Wallet App
1. On android, goto Settings » AYA PAY Wallet » click [Force Stop]

Clear AYA PAY Wallet App Cache and Data:
1. On android, goto Settings » Apps » AYA PAY Wallet » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AYA PAY Wallet.

On android, goto Settings » Apps or Manage Apps tab.
Click AYA PAY Wallet » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AYA PAY Wallet » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AYA PAY Wallet