Kajabi app not working? crashes or has problems?

Kajabi Status

Published by Kajabi, LLC on 2023-12-12

Enjoy on-the-go access to your library of courses from Kajabi creators, all in
one convenient place. Watch and listen to digital media including course content
and more.

I have a problem with Kajabi

Are you having issues? Select the issue you are having below and provide feedback to Kajabi.

User reports:
No current problems

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 7 Comments

By Ali 3 months ago

I can’t get kajabi app to reload. I have restarted phone, checked network connection, deleted and re installed app. I only see the blue screen with kajabi…it doesn’t open to the course pages.

By Maureen 1 year ago

Kajabi crashes on older ipad running ios 12.5.7 Unable to reply to meetups invitations

By Ma 1 year ago

No audio on iPhone despite volume up high. Works on iPad app.

By Jason K Abalos 1 year ago

Hi when I try to refresh my login, it crashes and only returns the existing courses while not adding the new one.

By Kristen Henry King 1 year ago

Keeps crashing when I add new email

By Susan Sullivan 1 year ago

Kajobi app won’t open. I’m on IOS

By Casaundra Beach 1 year ago

Hi, the app will open and i can see my course, but nothing works. The videos do not play. I just get black screens. Everyone else in the course is not having an issue. I am using it on Android.

Common dislikes about Kajabi app

- Short attention span

- Auto-lock setting needs to be adjusted

- Battery drains faster

- App won't accept vendor selection

- App won't go into landscape mode

- Can't use app with phone

- Email registration is strange and concerning

Have a Problem with Kajabi? Report Issue

Common Kajabi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kajabi app on iOS and Android devices. Solve all Kajabi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kajabi iPhone Issues and Solutions

Kajabi iOS app crashes, not working, errors
Kajabi iOS app network issues
Kajabi on iOS has black/white screen

Kajabi Android App Issues and Solutions

Kajabi has errors/crashing/not working
Kajabi server network connectivity issues
Kajabi has black screen

Kajabi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kajabi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kajabi app crashes or not working on Iphone (iOS):

Close and restart the Kajabi app on iPhone
Update Kajabi app to the Latest Version for iOS
Uninstall and reinstall Kajabi iPhone app
Update your iPhone to the latest iOS version

Fix Kajabi on iPhone unable to connect to server/internet connection issues::

To resolve Kajabi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kajabi black/white screen (blank screen) on iPhone:

Follow the Kajabi iOS app troubleshooting guide Here →

Kajabi Android App Issues and Solutions

Fix Kajabi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kajabi app issues:

Force Stop the Kajabi App
1. On android, goto "Settings" » click Kajabi app. » click "Force Stop".

Update Kajabi to the latest version on PlayStore

Clear Kajabi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kajabi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kajabi.

Fix Kajabi unable to contact server/ Kajabi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kajabi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kajabi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kajabi on android.

Solve Kajabi black/white screens issue on Android:

Follow the Kajabi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kajabi, LLC, developers of Kajabi.

100% Contact Match

Developer: Kajabi

E-Mail: [email protected]

Website: Visit Kajabi Website

About this app

Enjoy on-the-go access to your library of courses from this app creators, all in one convenient place. Watch and listen to digital media including course content and more. Kajabi even saves your progress so that you can always pick up where you left off.