Kajabi Reviews

by Aphp25

Ever since the update I cannot start a video from where I left off. There is a Resume button which does not work so to get to the video I have to use the replay option which takes me to the very beginning. Have tried on my iPad and iPhone and have the same problem. Please fix!

Still having the same problem. Kajabi used to keep your place in the videos and for some reason this s not working anymore. I listen to multiple videos and every time I have to start from the beginning when I resume. Will have to start taking notes so I know where I left off which is not the way this s unposed to work.

by GTGnow

I tried to type in my experience then all of a sudden the review box just went away and I had to start all over again. One star only. Basically Your app wouldn’t accept my vendor selection after verifying my email. It was like it was in zoom mode in even though I restarted my iPad it just wouldn’t accept my vendor selection that was offered. So today I tried it and I was able to make my vendor selection and seems to work well enough but it still won’t go into landscape mode.

I have a magic keyboard to use with my 2020 iPad Pro 12.9 running iOS 14.4.4 and your app won’t go in to landscape. I restarted the iPad but to no avail. I suspect it’s just not a feature that you guys have put into your app yet. I hope you do otherwise I will never use your app and will continue to give low ratings. Hate being a jerk about it but this was a very frustrating experience for me. I mean think about it I have a $1400 invested in this and I can’t access my favorite vender in an app in landscape mode? You’re iPhone SE version works pretty good though. I apologize for my grumpiness, have a great day!

by Creationinmotion

Bummed out as I am sure many are that can’t use Kajabi. First of all it opens into your email which is strange, then it states it can’t find a site associated with your email account, so I assume you cannot use Kajabi with a phone which is too bad. You probably have a ton of people you loose as users daily because of this. I know I started out excited, then just deleted Kajabi after trying for days to just be able to register my email in order to get started and see what the apps all about. I also didn’t like that Kajabi asks you to register your email address then when you click a mail button pops up and if you click on it tge app opens your email for you in Kajabi . Strange and concerning. Do they gain access to your emails by getting you to register? And after all that they say they can’t find a site associated with my email address? What is up with your app?

by Smm379

This is my first time writing a review for an app and I wish I had a better experience. I’m being required to use this app for a four week course that starts on 2/10. I’m using it on an iPhone 11 w/iOS 15.3.
It seemed to be working seamlessly and flawlessly through the first 3 out of 5 lessons I’ve been working on today. Those were compiled of reading material and watching videos. However as soon as I scroll to a page that requires any typing or text , Kajabi immediately freezes and crashes.
I’ve uninstalled and reinstalled Kajabi a few times. Restarted my phone after reinstalling Kajabi . Deleted Kajabi , restarted my phone, then reinstalled Kajabi . Nothing has worked and I am unable to move on and use Kajabi on my phone.
I have yet to try this on my laptop. I sure hope it works or I’m out quite a bit of money for this course that is only using this app.

by DontQuitHustle

Hard to get into and hard to use. Not intuitive at all. Had to switch emails to get it to work after trying to sign up for over a month using the email I’ve used for 2 events/courses in last year with no trouble. These courses now use this app. I’m finally in and push buttons and there’s nothing: no link to site, no schedule, just one page and logout. Maybe it’s because this class hasn't started yet, but the course has been available for sign up for months. I don’t even know what time it starts unless I go back to the site I signed up with. Waiting to see I can eventually get my other class to load once I switch the email.

by Matt "The Man"

I don’t check the email address I used for sign up on the device I want to use Kajabi on so I am unable to login and Kajabi is completely useless. I confirmed my email from my computer but there is still no way to use Kajabi on my phone. This is a major failure on the developers part. Forcing a user to use there device in a way they don’t want to unnecessarily is a big faux pas for app development and is highly frowned upon by Apple. This was actually the second problem I came across. The text field for entering the email has autocorrect turned on which any developer that has worked on an app before knows not to do. Apples tools actually turn it off for you when a text field is setup for email entry so it’s hard to understand how this even happened. Please update your app to work in an acceptable manner.

by Boxlightyear

There were many times I wanted to write a comment to respond to my mentor but it doesn’t work. There are other times where I tried to navigate the topics pages just so I can make posts but they’re completely irresponsive. The only time I can view these pages for feedback is thru the push notifications (which I shouldn’t have to do by the way). I would post images as proof if app store would let me. At best it occasionally works, at worst it’s completely irresponsive. Any developers who read this seriously I implore you all to get your act together and fix Kajabi. Little problems like these really ruin the experience for your users.

by TommySaidSo

For an app that primarily serves up video content, why they would only have an app for phones and their tiny screens is beyond me. Sure you can still use it on an iPad but it’s a wonky experience.

Also, I may be alone here, but I think it really needs the ability to download videos for offline access. If I have to be online to use it (without eating up all my data) then I might as well just view it on my computer. The point of having a mobile app is that it’s mobile. So having the ability to download files for offline access is key in my mind.

But until there’s an iPad version, I won’t be using it anyway.

by _Kay111_

I like the layout, but the video function has a serious bug. Every time i pause a video to write a note in another app and come back, it does not save my last timestamp location; it starts from some other random timestamp of the video, leaving me to manually remember & take myself to the place i just left off every time i leave Kajabi for 5 seconds to write a note in another app. It would be great if the timestamp i was last on stayed there so i can easily pick up where i left off. Simple video playing function that is not working properly.

by Pollyprogrammer

The biggest complaint I have in regards to the experience is with watching video content. I have to click two buttons to enter full screen mode on a video. I can’t just rotate the screen and have it take up my display. This is completely different from any other video app following mobile user interface standards.
Then when in full screen video, if I accidentally rotate the phone from landscape to portrait the video automatically pauses. Extremely aggravating. The video should continue to play regardless of the screen orientation changing.
The other large irritation is when navigating and viewing search results, there is no connection at to return to all search results after viewing an item. You have to exit the search and redo the search to see a different match. Very frustrating.
My other negative experiences are probably a bit more difficult to resolve development wise. Search results could be better. And when opening a course, sometimes the contents just won’t ever load and I have to force quit and reopen Kajabi for content to load.
The browser version is OK, but there is no tablet version which I think is a travesty, considering the larger screen size of a tablet makes viewing content a lot easier for many people.

by Thetoyboxstudio

So I love the fact that this app has an app for the phone and I really want to like it. But here are a few suggestions.

The newest iOS update has broken Kajabi for me. I can no longer reply to any comments from within Kajabi and I’m forced to go to my browser instead which makes Kajabi pointless.

Both on Kajabi and in the browser the ability to comment from a phone is extremely limited. The Comment text area is so tiny that it is very challenging to leave a thoughtful engaging comment without going to the computer to compose it.

It would be amazing if video reply or audio message reply was included in the Comment area for those of us that are terrible typers (like me. Lol) meanwhile I am experimenting with shooting Loom videos and posting the link in the comments.

Beyond that I find Kajabi to be great in terms of being able to find the course contact quickly and easily. If the messaging and commenting improves then it could be a great place for community members to have a conversation.

Cheers!
Lij Shaw

by DrDonkay

Why is Kajabi always in portrait mode? I am an iPad user, and if I want to use Kajabi , especially while my device is charging, it is awkward if not impossible. Screen should rotate seamlessly.

Also, initially when I’ve added courses, I am required to sign out and sign in again, hoping that the new courses would populate my library. I have a new course for months that has not shown up in there even though it is under the same email address as all the others that are showing. There must be a better way!

The convenience of mobile access is great and tracking my progress is helpful. For the most part though, I still use the desktop for most of the content in my library.

by I Need A Zoo

It’s nice to have access to the recordings I’ve got subscriptions to all in one place. The latest update had some positive changes but one really annoying change as well. I like that I can continue to listen to the recordings without being active in that screen. In other words I can listen in the this app app and play a game in another and not have to minimize the video to do so.

The change I don’t care for is your space in the recording is no longer kept once you quit Kajabi , or leave it running in the background too long. So if I want to pick up where I left off I have to make note somewhere on my phone or in a notebook or something like that.

If you could bring back the feature of leaving the recordings of wherever they are left, that would boost my rating to a 4. What would make it a five star is if it also had a feature where we could make notations somewhere in Kajabi , so I don’t have to make notes somewhere else in my phone or in a notebook.

by The Art Of Energy

I like having access to my courses, but I have to switch my auto-lock to “never” whenever I’m listening to one, or keep tapping the screen. If I forget to go into settings to adjust my auto-lock, then just when I get settled in, listening to a course or a meditation, it stops. If after I’m done using Kajabi I forget to switch my auto-lock back off “never”, my battery goes down faster.

UPDATE: I appreciate the response. That is useful: it saves from changing my auto-lock setting and saves my battery. Thanks!

by LaToyaHunter

This is a good application. I like the look and feel of it on my phone versus logging in to the website. I would like to ask if maybe classes that are currently being accessed be in maybe an active tab? Or something and as you complete and join certain classes that are easily available. I’m currently joined with happy jack yoga and have access to all their classes. I’m only working through 3 of them. I’d like to find those classes easier, rather then scrolling through the entire catalog. Is there a way to do that, that I am unaware of?

by NS-77

Love Kajabi but there are bugs in this updated version that need addressing. While viewing content there is a blank white bar showing up unexpectedly. Also when commenting there are two comment fields showing up instead of within the originally tapped area. This version isn’t as smooth and loads some content slow. Please address these issues. I use Kajabi almost daily and it’s now frustrating. Lastly, it’s time to make a dark mode version. Staying relevant with features is important.

by I Am The Chezza

The interface is pretty basic and there is room for clarity. I wish the videos still played when I clicked out of Kajabi . I also notice when the phone goes to rest mode and I pick it back up, the video will be playing although it will no longer be on the screen. Have the go back to the video and restart it. It will start where it was which is good but it’s a bit round the way. Just overall room for improvement I suppose in general. Not bad.

by RLbeehive1235

Love the ability to access courses on the go!! Works great. And, there’s a few little bugs that could use attention. One is that it doesn’t seem to Sync progress between computer and mobile versions (I’m also having the issue that the desktop/web version doesn’t save my place at all...almost always reopens from beginning of lecture). And, the mobile app is a bit fussy - every time you tap the screen video stops and backs out, if you rotate the phone it stops, if screen locks it stops.

by Notrealatall

94% of Americans own a smartphone the average person spends more than 24hrs per week on their phones, with younger millennials spending 5-6 hours per day on their devices. With the intensive use of smartphones people have the shortest attention span of all time so playing the videos at 2X speed is a critical feature to install in Kajabi. I hope you take this into serious consideration and get this added to this app ASAP. Thanks!

by 4dogz

More than just an app... it’s an exercise plan, a support group, a positive motivator, and more. After more than two decades with MS I was in a bad place. I needed to find a way to keep moving and my neurologist and PT were not helping. The pandemic confined me to the house without my usual social and exercise options.

Then I discovered The MSgym and my life changed. I’m exercising more and getting stronger. If I have a bad day, I no longer feel that’s the way I’ll always be. I highly recommend this to anyone with ms, whether walking, in a chair, or confined to bed. The program is built to work with your abilities.

by ShesGlessieT

I have tried to verify my email address several times and nothing comes up nor in my spam. Thought it would be helpful to use instead of going online but nope.

UPDATE: In response to the developer, yes, I have courses loaded and yes, I used the same email address used to access the classes. As I stated in my original review, "Thought it would be helpful to use instead of going online but nope."

by Kris Winn

I’ve been attempting to gain access to my this app app for weeks now to no avail. Could you please release an update to fix this?

In response to the repeat suggestion made to other reviewers: Yes, this app team, I am, without question, using the same email address associated with my this app account. And as a course creator, I pay upwards of $60 per month to be a member on your platform (which is amazing, by the way).

Please take a closer look into this problem. It would be nice to use the mobile app one of these days.

by Random Nickname 11

Not only will Kajabi not connect to the site, the customer support was generic and unhelpful. They kept insisting that I should check the spelling of my email address even though that was clearly not the problem since I was getting an email from the company but it did not contain verification information.

Based on 4 interactions with customer service who basically wrote me off, I won’t even attempt to use this ever again.

——
Response to developer response. I did check the email address and I did email you guys for assistance. See above. Your tech team doesn’t seem to read.

by Geekgirlweb

- Downloading a video does not save it within Kajabi for you to watch later
- Downloading files you’ll need to save them elsewhere, ‘Save to Dropbox’ is broken

I would expect that Kajabi would provide good offline behavior like Udemy or EdX so I can watch, read and complete lessons.

It does not, so I cannot read content within the platform offline.

I do not want to have to go to a separate app to find my course content.

Kajabi still has a handful of glitches but is usable.

by Valymer

Kajabi was working great for me on both iPhone and iPad for about a month, but now I’m getting issues with the audio being several seconds out of sync with every video I try to watch. I’m not sure why that started happening all of a sudden, but I don’t have any issues watching the same videos on a wired PC on the same network, so it must be something with the iOS app. Maybe these videos are 4K and Kajabi has to have the device downscale it but it isn’t powerful enough so it is lagging a bit. But the same thing happens on safari...so I dunno.

by Erin Fulks

I have had Kajabi since it started and I have several courses from different course creators in one place. It's great that I have access to all the courses, but when I buy new courses with any creator half the time Kajabi updates and half the time it doesn't. Also I can go into Kajabi once, but I have to stay in there if I leave for any reason I can get anything to work and I have to wait several hours before I can access any course again in Kajabi . Super frustrating.

by Doug Sewell

All in all pleased...
For historical reasons, I have two accounts (separate email addresses)for one this app site.

I registered both addresses with Kajabi , but only one of the sites shows up. Understandable, but I would appreciate if it gets fixed.

Another bug: one site I forgot about until today spins but shows nothing (desktop shows URL doesn’t work). It appears I can’t get back to the site picker when this happens, even after killing Kajabi . I had to uninstall and reinstall.

by RLS#3

Please update Kajabi so it can be viewed on an iPad horizontally rather than just vertically. I primarily use my iPad for apps.

by Lstyle72

I really like that fact that all you have to do is enter your email and verify it and all courses regardless on the instructor come up and you can enter multiple email addresses. I found some courses that I had forgotten that I had.

I only wish you had an iPad specific app, there is so much wasted space with the enlarged iPhone app.

by Bonnie Sayers

Glad to be using Kajabi on my iPhone 8 Plus. I have signed into four different email accounts and accessed courses I have purchased over the years.

I have access to my own course and changed the icon to mine from the standard this app one- now mine stands out.

I would like to see the module listed and not just the lessons. I like seeing my profile pick with resume option.

I tried the search function but was not finding anything - will wait to see how searchie fits into Kajabi system.

Updates in footer of courses is really the announcements section- hoping they can change the wording somewhere to have them be the same.

Looking forward to growing with Kajabi

by Cole M J

Instant access to all of my videography courses that I used to have to wait until I got home to watch! The one-touch login process they have made it super easy for me to just open Kajabi and BOOM I was in!!! Hopefully there are some more features soon but the community portion is super helpful to have on mobile. Thanks this app!

by KathOBee

It is great for me to use to respond to posts in my communities. Much sleeker way in and out. I think it will be primarily used for that and for quick access to videos and charts. I did add an icon that will differentiate my products. Looking forward to more enhancements.

by Kimmie Halwachs

After some initial issues with loading content the course is now accessible. The developer reached out after my first review and Kajabi is working great now. Thank you for the quick response!

by Tonydibernardo

Wow Kajabi makes consuming the courses so much easier!! Seriously amazing job. This is a dream come true. The load time is fast, design is sleek and it actually improves upon the desktop app. Thanks this app!

by Wade Galt

As a content creator and consumer, I’ve been blessed to use this app for years. Now I can easily take them with me wherever I go. Thanks so much, this app Team